When you join Willowick, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
As a Leasing Professional with Willowick, you will partner with the Leasing Manager pertaining to the property’s marketing, advertising and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to:
- Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in
- Conduct property tours to future residents and visitors
- Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing
- Develop marketing plans with the goal to sustain occupancy as well as staying informed about the current market
- Use and create promotional items and technology to communicate with potential prospects and generate revenue
- Ensure the achievement of the property’s revenue and occupancy goals by directing the marketing, advertising and sales actives as well as ensure the apartments are available for occupancy
- Assist the Leasing Manager with the lease renewal program and the communication process
- Build relationships with prospective and future residents to ensure satisfaction and finalize decisions to lease and/or renew
Qualifications
Minimum Requirements include:
- High school diploma or equivalent from an accredited institution
- Prior experience in customer service or sales experience preferred
- Intermediate knowledge of Microsoft Office
- Excellent written and verbal communication
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