Job Description
The Leasing Consultant will work directly with the Leasing team, Assistant Manager and Property Manager and serve as the primary contact for residents and prospective residents looking to renew or engage in a new lease. The Leasing Consultant’s primary responsibilities include all elements related to leasing, including but not limited to communication with residents and prospective residents, handling walk-in traffic, touring, generating lease documents, and signing and closing leases. In addition, the Leasing Consultant will assist the Leasing Manager in coordinating resident activities, leasing activities, assisting with move-in, and maintaining excellent resident relations through superior customer service. The Leasing Consultant is also responsible for complying with all state, federal, and/or local laws relating to Fair Housing.
- Maintain positive resident relations through superior service.
- Participate in the daily operations of the property.
- Process leases, complete lease files, and ensure all corresponding paperwork is accurate.
- Phone and in-person sales to prospective residents and renewals.
- Assist with leasing events and activities.
- Participate in resident retention events and activities.
- “Shop” competitor’s properties.
- Assist with online Social Media representation, presence, and marketing outreach.
- Thorough knowledge of office applications and company policies.
- At least 6 months of experience in the apartment, leasing, or hospitality industry is preferred.
- Outgoing, gregarious personality & enthusiasm for marketing, leasing, and sales.
- Active knowledge of online social media and social presence avenues.
- Proficiency in converting phone calls to appointments and appointments to leases.
- Strong organizational and administrative abilities.
- Must have excellent communication and people skills.
- A passion to serve residents, parents, vendors, and colleagues.
- Knowledge of Fair Housing laws.
About Morganton Management & Development:
Sweetwater Property Management is a Professional Multi-Family Property Management Company located in Fayetteville, NC. Our Core Values are the core beliefs and practices of our company. Integrity, Relationships, Balance, Accountability and Achievement. Sweetwater Property Management offers amazing benefits to include medical, dental, vision, 401K, Paid time off, mileage reimbursement and Free Time Friday.