Leasing Consultant

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Position: Leasing Rockstar

The Leasing Consultant reports to the Property Manager and supports the leasing operations and financial performance of an assigned apartment community for SRPM. Primary responsibilities include interacting with prospective residents, communicating the resident value of living in an SRPM community, and securing lease agreements. Initiates the verification process to qualify prospective residents. Communicates lease expirations and facilitates lease renewals. Assists with property marketing activities. The successful candidate will embody and work to reinforce SRPM’s Core Values throughout all aspects of SRPM. Those values include:

• Appreciating the uniqueness of everyone
• Communicating openly and with integrity
• Embracing opportunities
• Doing the right thing at the right time for the right reasons

Your specific duties in this role will include:

1. Performs leasing of apartment units at the assigned property to prospective residents by communicating the value of residence at the assigned property.
2. Responds to phone and email inquiries from prospective residents. Applies sales techniques to schedule tours of the property. Meets with prospective residents and checks the availability of units based on preferences and budget.
3. Collects required information from prospective residents to qualify residents for a lease. Completes all forms and data entry associated with leasing activities.
4. Notifies prospective resident of approval or disapproval. Assists qualified prospective residents with completing lease agreement and collects initial rent and deposit payments. Assists new residents with the move-in process.
5. Prepares and maintains a file for each resident according to policy and procedures.
6. Proactively contacts residents with expiring leases to propose renewals and close the renewal of the lease in advance of the lease expiration. Communicates and reinforces the resident value proposition to overcome resistance and secure renewal agreements.
7. Assists with marketing efforts in the community to promote positive awareness of the property and increase traffic of prospective residents. Contacts prospective residents by phone to market the property and schedule tours.
8. Receives and corresponds with residents regarding service or other needs. Prepares work orders for service and triages requests to staff members as appropriate. Promotes positive resident relations and provides customer service and responsiveness to resident needs and concerns.
9. Ensures adherence to SRPM policies and safety rules; complies with SRPM policies for reporting incidents.
10. Monitors the property landscape and other attributes to identify and report potential safety hazards and concerns and to ensure quality property aesthetics.
11. Adheres to a varied work schedule, including weekends and some holidays, as required to be available to current and prospective residents.
12. Performs other related duties as assigned to meet the needs of the business.

Experience & Requirements:

• High school diploma/GED and 1-3 years of experience in leasing, sales, and/or customer service required
• Valid driver's license
• Residence within 30 miles of your assigned property
• Availability to work weekends

Job Requirements:

• Ability to communicate with residents, vendors, and co-workers in a friendly and businesslike manner

• Ability to function well as part of a team

• Strong multitasking skills

• Ability to work in disagreeable conditions, both outside and inside, for extended periods of time

Benefits:

• Medical, dental, and vision coverage

• Life insurance

• Short- and long-term disability

• 401(k) w/company match

• Paid time off

• Paid holidays

• Referral bonus

• Apartment discount