*** There are multiple opportunties open for this role. One will focus on GxP Quality Systems - Veeva Vault, Cornerstone on demand, Oracle, MES and Service Now ***
KEY RESPONSIBILITIES:
The responsibilities of this position may include, but are not limited to the following:
TRAINING PROGRAM MANAGEMENT
- Acts as SME (Subject Matter Experts) for GxP (Good x Practices) Training process and provide ongoing support, tool, and consulting to enable execution of the process
- Supports GxP regulated employees’ adherence to GxP training program requirements
- Provides guidance on general training issues of varying complexity
- Participates in project teams that require training guidance
- Assists in development of process changes and training materials
- Liaises with functional Training Coordinators to align quality training initiatives
- Maintains job aids and tools
- Manages training materials within electronic document management system
- Aids in the generation of KPI (Key Performance Indicators) to determine the effectiveness of the training program
- Aids in review and analysis of training program metrics
LEARNING MANAGEMENT SYSTEM (LMS) ADMINISTRATION
- Functions as a system business administrator for the LMS
- Supports LMS validation
- Creates and processes training forms
- Scans and uploads training documentation
- Provides customer support (troubleshooting, answering questions, addressing incident tickets)
- Maintains learning objects, user groups, curricula, and learning assignments within LMS
SERVICE NOW TRAINING ADMINTRATION
- Executes training ServiceNow requests for the following - Process Change Requests (PCR)
- Collaborates with business partners to conduct Learning Needs Assessment and curricula assignment with business needs - GxP Training Requests
- Resolves training assignment ticket requests submitted by learning community - Role-based Catalog Maintenance
- Review and update training catalogs for role-based training
AUDIT & INSPECTION SUPPORT
- Provides reports to evidence GxP personnel training qualifications, as needed
MINIMUM QUALIFICATIONS:
- Bachelor’s degree and 3 – 5 years of relevant work experience, or relevant comparable background
- Experience with Learning Management Systems (LMS)
- Proficient in Zoom and the Microsoft Office suite of products
PREFERRED QUALIFICATIONS:
Experience with Cornerstone OnDemand LMS- Essential skills and knowledge
- Strong problem-solving skills
- Learning analytics and data analysis techniques
- Professional verbal and written communication
- Experience and ability to work easily and effectively with a wide range of people, demonstrating high emotional intelligence
- Highly developed interpersonal and people management skills
- Manage multiple projects concurrently with aggressive deadlines
- Adapt and thrive in a fast-paced, changing environment
- Strong work ethic and willing to work flexible hours
This job posting is for a temporary role with a third-party agency partner on assignment at Vertex Pharmaceuticals (“Vertex”). The individual selected for this role will be offered the role as an employee of a third- party agency partner; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by the third-party agency partner upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements
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No C2C or Third-Party Vendors