Want to be at the cutting edge of research and innovation on a vibrant, dynamic campus shaping the future of education? Consider joining Boston University Information Services & Technology (IS&T). Our mission is to provide best-in-class technology and data services to support outstanding education, groundbreaking research, effective administration, and a connected, secure community to Boston University, one of the largest private employers in Boston with almost 10,000 faculty and staff BU.
- Serve on multiple service, platform, or project teams in a variety of roles such as a Subject Matter Expert, Technical Lead, Client Lead and/or Project Lead/Manager, in support of established and emerging educational technology systems and services.
- Act as an Application Administrator or Backup for multiple services.
- Responsible to advise management on emerging technology set ups, testing and verification of the solutions and new installations.
- Operate, install, maintain, repair, troubleshoot and provide expert level support for a wide variety of established and emerging media, computer and Classroom Technology systems and services on the Charles River Campus.
- Focus on consistently providing best in class support to the technology Client community of faculty, staff and students, in the classroom and in support of all University meetings and events.
This position may entail working occasional and/or scheduled evening, weekend and/or holiday hours and being on call, as needed. Were seeking applicants with diverse skills and experience to serve the BU community. In return, IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, and opportunities to engage with peers at NERCOMP and EDUCAUSE events. Our Fun Advisory Board (FAB) arranges a number of events throughout the year; recent events included a night a Lucky Strikes Boston, karaoke night, BU hockey game, a night at Symphony Hall, pancake breakfast, and a department holiday lunch. BU offers an excellent benefits package, generous vacation policy and competitive salaries.
Required Skills
- Five to eight years progressively responsible experience working in a related technology environment.
- Experience with Lecture Capture technology is highly preferred.
- Master's Degree in related discipline preferred.
- Certified Technology Specialist (CTS) certification preferred.
- Must hold a valid driver's license.
- Must be able to lift moderately heavy equipment (up to 75 pounds).
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
Required Experience