Learning and Impact Training Assistant

ORGANIZATIONAL OVERVIEW

East Bay Agency for Children’s (EBAC) mission is to improve the well-being of children, youth, and families by reducing the impact of trauma and social inequities. EBAC strives to reduce barriers that contribute to disparities in wellness for socio-economically disadvantaged and racially marginalized families and to create communities where all children and families have support systems to reach their full potential.

EBAC was established in 1952 when a group of parents of children with autism wanted to give their children the same educational and recreational opportunities that contribute to the physical well-being and social growth of all children. From this was born the first day-treatment program west of the Mississippi and was the foundation of growth in meeting the needs of children and families living in the San Francisco Bay Area, and especially in Alameda County.

Today, EBAC’s programs serve over 10,000 children, youth and families throughout Alameda County each year with the goal of giving each child and family the specific resources, skills, and support they need to help them reach their full potential. The organization has strategically grown its program offerings to include a wide variety of supports and services to the community. For more information about our organization, please visit the website at www.ebac.org.

POSITION OVERVIEW

The Learning & Impact Training Assistant reports to the Training Coordinator and performs a variety of administrative and clerical tasks to support the Learning & Impact Department.

QUALIFICATIONS and COMPETENCY FACTORS

1. High school diploma or general education degree (GED).
2. 1-3 years of general office experience.
3. Intermediate computer competency with proficiency in Word, Excel, PowerPoint and Google Suite.
4. Ability to learn data systems such as survey monkey and training database to support department needs.
5. Excellent organizational skills, ability to work independently and track multiple deadlines and projects
6. Excellent written and verbal communication skills.
7. Collaborative problem solving and the ability to seek supervision when problems are encountered. Interpersonal skills that include openness to feedback, non-defensiveness and supportiveness are critical.
8. Attention to detail to support quality contract documentation.

RESPONSIBILITIES

1. Carry out administrative duties such as typing, copying, binding, scanning, etc.
2. Organize training material on google drives and provide to participants.
3. Communicate with trainers, and support technology and program documentation needs.
4. Database entry (training provided).
5. Update Attendance Tracker.
6. Organize monthly billing documentation.
7. Support with data collection needed to study the impact of our training and services.
8. Provide customer service to training participants as needed.
9. Assist EBAC staff in how to accessing Hayward offices.
10. Organize training room reservations and food requests.
11. Organize and receive supplies and food for trainings.
12. Perform other duties as assigned.

WORKING CONDITIONS and JOB SETTING

1. Work is primarily in a routine office setting.
2. Work requires travel between sites to attend meetings and training.
3. Periodic lifting up to 25 pounds is required.
4. Ability to drive, with appropriate driver’s license and insurance; or access to a car.

EBAC offers a uniquely generous PAID time off package including up to 15 paid Holidays a year, generous vacation accruals for eligible employees; and an outstandingly comprehensive benefits package that includes: 1. Medical, Dental and Vision insurance. Full time employee only coverage is free of charge for certain Medical and Dental coverages. 2. Multiple options of Mental Health Care supports and services; 3. Chiropractic and Acupuncture benefits included in Medical plans; 4. Employer paid Basic Term Life/AD&D insurance; employee paid voluntary life insurance and AD&D (for employee, spouse and children if choose to elect); 6. Accident, Critical illness and Hospital Indemnity coverage ( for employee, spouse and children if choose to elect ); 7. Tax deferred FSA (flexible spending account) for Health Care and/or Child Care; commuter benefits for Transit and/or Parking expenses; 8. 403b retirement program with an up to 4% Employer dollar to dollar Match after 1 year of employment; 9. Prepaid Legal Consultation and Identity Theft Protection insurance; 10. Pet Insurance to care for the four-legged family member(s); 11. ScholarShare 529 Savings Plan for higher education expenses for the beneficiary includes employee, child or another family member, etc..