Address
Form of work
SalaryWe're off I-405. SoFi Stadium and The Forum are three miles from us. Manhattan Beach and Santa Monica Pier are within 13 miles. If you have the passion for providing a secure and safe environment for our guests and your fellow team members, this is the position for you. Our Hilton Los Angeles Airport property has 1,234 guest rooms with over 52,000 square feet of banquet space and 40 meeting rooms.
What will I be doing?
As a Lead Security Supervisor, you would be responsible for assisting with the daily supervision and training of Security Supervisors, Officers/Guards to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
- Coordinate and lead response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
- Promote safe work practices.
- Assist in monitoring and developing supervisors and team member performance to include, but not limited to, providing supervision, assisting with evaluations, training, scheduling and assigning work and delivering recognition and reward.
- Initiate preliminary investigations into incidents and write reports and ensure accuracy of necessary documentation.
- Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.
- Perform duties of a Security Officer, as needed.
- Responsible for safety training.
- Oversee and organize lost and found items.
- Maintain lost and found logs.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Hilton LAX is and Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity. The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.
The hourly rate is $27.97 and is based on applicable and specialized experience and location.
