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Form of workJob Description
Are you Motivated to EARN WHAT YOU'RE WORTHE WITH TOP PAY, share opportunities and encourage homeowners to get a free inspection and/or energy analysis for our All-Weather Performance Stone Coated Metal Roofs, Performance-Driven Siding, Top-Rated Fiberglass Roofing and Xtreme Weather-Featured Windows!
NO CAP PERFORMANCE BONUS OPPORTUNITY!
Benefits/Perks
We are seeking a friendly and professional Call Center Representative to join our Amazing Team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
NO CAP PERFORMANCE BONUS OPPORTUNITY!
Benefits/Perks
- FAST PAYOUTS
- WEEKLY COMPENSATION
- PAID Power Training
- Mega Override Bonus On ALL Business Brought In
- LIVE Daily Bonuses
- Lead Bonus Payouts
- Job Bonus Payouts
- Monthly Bonus Opportunities
- Annual Bonus Payouts
- Competitive Compensation
- Career Growth Opportunities
- SERIOUS About Achieving SUCCESS
- Excellent OR Above Average Communication Skills
- Exciting, Fun, Persuasive Personality
- Have ANY Sales or Customer Focused Service Experience
- NO EXPERIENCE IS REQUIRED - IF YOU HAVE THE ABOVE WE CAN TAKE YOU TO THE NEXT LEVEL OF CAREER DEVELOPMENT! GUARANTEED!
- Flex Schedule!
- Career Advancement Opportunities at Expansion Locations
- Health Insurance - Company Sponsored
- Dental Insurance - Company Sponsored
- 401k Plan - Company Sponsored
We are seeking a friendly and professional Call Center Representative to join our Amazing Team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
- Receive inbound calls and place outbound calls
- Identify the reason for the customers call, collect relevant information and provide solutions
- Refer to premade scripts for a variety of customer service topics
- Upsell products and services when appropriate
- Use best practices in customer service techniques to develop rapport and build relationships with customers
- Document all customer interactions
- Attend trainings to maintain up-to-date skills and knowledge
- Previous experience as a Call Center Representative or in a similar role is preferred - BUT NOT REQUIRED
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Familiarity with Customer Relationship Management (CRM) programs
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
