Chief Program Officer

The Chief Program Officer (CPO) is a senior executive leader within the Humane Society of Southern Arizona (HSSA) responsible for overseeing and advancing all aspects of our programs and services. The CPO plays a pivotal role in shaping and implementing the organization's mission-driven programs, high employee engagement, ensuring excellence in animal care, community engagement, and operational efficiency. This role collaborates closely with the CEO, the Board of Directors, and cross-functional teams to set strategic direction, manage programmatic budgets, drive innovation, and enhance the impact of HSSA's programs on the community and animals in our care.

Essential Duties and Responsibilities:

Program Leadership

• Provide strategic leadership to HSSA's programs, aligning them with modern and innovated best practices to evolve the organization's mission, values, and strategic priorities
• Oversee a team of Program Directors and Managers, fostering a culture of collaboration, accountability, and continuous improvement.
• Develop and implement program strategies that enhance the quality and impact of HSSA's services, including shelter operations, lifesaving programs, community outreach and education programs.
• Ensure the humane and ethical treatment of animals in all aspects of HSSA's programs. Program Development and Innovation
• Lead the development and implementation of innovative programs and services that address emerging needs in animal welfare and align with best practices.
• Evaluate existing programs for effectiveness and efficiency, making data-driven improvements as necessary.
• Foster a culture of innovation and continuous learning within the Programs department. Budget and Resource Management
• Develop and manage $10M program budgets, allocating resources effectively to achieve programmatic and organizational goals.
• Collaborate with the Finance department to ensure responsible financial stewardship of program funds.
• Identify opportunities for revenue generation and resource diversification to support program growth and sustainability.
• Regularly assess program operations for efficiency and effectiveness, seeking opportunities to optimize processes and achieve program goals more efficiently. Stakeholder Engagement
• In support of HSSA’s vision, mission and values role models the following behaviors: 1) Integrity Without Compromise 2) Transparency 3) Accountability 4) Empathy 5) Humility 6) Builds Strong Teams and 7) a Teaching and Mentoring mindset.
• Cultivate strong relationships with employees, community partners, donors, community organizations, and other stakeholders to advance HSSA's mission and programs.
• Represent HSSA at external events, conferences, and forums to promote the organization's programs and initiatives.
• Collaborate with the Marketing and Development teams to communicate program achievements and impact to the community and donors.

Compliance and Reporting

• Ensure compliance with all relevant laws, regulations, and standards related to animal care, program operations, and safety.
• Develop and maintain accurate and comprehensive programmatic reporting and performance metrics.
• Provide regular program updates to the CEO, Board of Directors, and other key stakeholders. Other Essential Duties and Responsibilities:
• Collaborate with the CEO and other executives to shape the overall strategic direction of HSSA.
• Serve as a collaborative member of the senior leadership team, contributing to the overall success and growth of the organization.
• Exemplify organizational values, embodying and promoting them throughout program operations and interactions.
• Perform other duties as assigned.