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Form of workSUMMARY
This individual is responsible for staff assigned to locations within territory to ensure best quality client and patient service under the direction of the Phlebotomy Supervisor. The primary responsibilities include day-to-day oversight and enforcing company protocols with appropriate documentation.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Include, but not limited to, the following duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES: Include, but not limited to, the following duties:
- Provide coverage as needed to perform phlebotomy duties for assigned locations.
- Oversee staff productivity and ensure lab protocols, compliance and HIPPA guidelines are followed by phlebotomist within their assigned locations.
- Observe and monitor staff performance on a daily, weekly, quarterly, and annual basis and communicate to the Phlebotomy Manager any corrective action that needs to be taken.
- Provide on-the-job training for new employees and retrain current employees as needed.
- Have a great attitude and passion for helping customers, both patients and clients
- Be knowledgeable in all areas of customer service including the basics about lab testing and be able to explain results, turnaround times, specimen requirements, etc. to our clients.
- Answer questions about lab protocols in a professionally and courteous manner
- Customer Service – being both patient and client-facing. This position is in an independent clinic setting, PSC or doctors office and you are a representative of Simple to both clients and patients.
- Independent / remote work. Must be comfortable to ask questions via the main laboratory by calling and interacting with sales and customer service based in headquarters.
- This position may require Observed Urine and Blood collection.
- Arrange daily activities based on urgency of requests for fluid samples.
- Identify patients and their personal information using their ID, documents, or other means.
- Determine the right venipuncture method based on patient age, health etc.
- Reassure patients and help them relax.
- Find veins that are suitable for venipuncture.
- Draw blood using sterilized needles, vials, and other equipment.
- Ensure optimal quality and quantity of samples.
- Label samples correctly, process, package for courier delivery to the lab.
- Answer patient questions and provide useful information.
- Keep accurate records on fluid specimens and tests.
- Adhere to all relevant health and safety standards while working.
Qualifications: To perform this job successfully, an individual must be able to perform each, but not limited to, essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and/or Experience:
Education and/or Experience:
- High School or equivalent
- 5 years of recent phlebotomy experience and 3 years as a lead
- Experience as a Lead Phlebotomist preferred
- Phlebotomy Certification or Phlebotomy training
Language skills: Can communicate with all levels in the company and at the client offices.
Dress Code: Must follow company’s dress code policy
Hours: This job may require continuous or discontinuous hours. A full time employee is expected to work a cumulative 40 hours every week. The number hours worked in a day depends on job necessity that day.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
BENEFITS:
- 401(K)
- 401(k) Matching
- Paid Time Off
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- ST/LT Disability
- Hospital Indemnity Insurance
- Critical Illness insurance
- Accident Insurance
About Simple Laboratories LLC:
Simple Laboratories provides laboratory diagnostic testing and related services in the Midwest of the United States. Certified by the Clinical Laboratory
Improvement Amendments program (CLIA), Simple Laboratories is a full-service, clinical laboratory offering a comprehensive test menu and wide-ranging services to support physician offices and surgical centers. The company specializes in routine testing services, including blood chemistry analysis, urinalysis, blood cell count, thyroid testing, Pap testing, HIV / STI testing, and microbiology culture / procedure.
The company is headquartered in Chicago, IL. We have a dedicated and passionate team of lab technicians, specimen processors, technology, sales and administrative staff throughout Illinois and Northwest Indiana and are looking for a candidate who can make an impact on the organization. If you're looking to join a massive organization and hide, don’t come here. Our employees work hard and want to make a difference in the world.
Improvement Amendments program (CLIA), Simple Laboratories is a full-service, clinical laboratory offering a comprehensive test menu and wide-ranging services to support physician offices and surgical centers. The company specializes in routine testing services, including blood chemistry analysis, urinalysis, blood cell count, thyroid testing, Pap testing, HIV / STI testing, and microbiology culture / procedure.
The company is headquartered in Chicago, IL. We have a dedicated and passionate team of lab technicians, specimen processors, technology, sales and administrative staff throughout Illinois and Northwest Indiana and are looking for a candidate who can make an impact on the organization. If you're looking to join a massive organization and hide, don’t come here. Our employees work hard and want to make a difference in the world.
