Lead Operations Supervisor - Night Duty Desk

SUMMARY

Schedule and manage field personnel and their training requirements to ensure highest quality safety and performance standards.

ESSENTIAL DUTIES (include the following, other duties may be assigned)

• Demonstrate and lead with the Kirby Way while serving as the operations lead through the night watch, assisting and guiding the CSRs as needed.
• Oversee the management and scheduling of manpower for both internal and external customers
• Manage safety and training requirements to ensure compliance with company, customer, facility, and federal requirements including the following:
  • Annual site-specific training
  • Annual company specific training including Computer Based Training and AWO requirements
  • Complete annual performance evaluations for tankermen
• Close coordination with other Kirby departments to meet Kirby and customer requirements
• Manage jobs distributed to vendors and their performance to ensure compliance with Kirby policies and procedures.
• Ensure the supervision of the field personnel and that the correct training is provided
• Assist with procedure development and implementation to ensure safe operations
• Complete various projects like the following:
  • Incident Investigations
  • Service Incident Investigations
  • Manpower requirement analysis for various operating areas within Kirby Logistics Management
• Manage supply Inventory for tankering operations
• Interact with local customer base to ensure their demand needs are met and to resolve any incidents
• Management and oversight of vendor tankermen

REQUIRED JOB SKILLS

• Organized, detail-oriented and accurate
• Strong written and verbal communication skills
• Strong computer skills (Word, Excel, PowerPoint, Oasis and Oracle).
• Good organizational and time management skills.
• Strong interpersonal and communication skills and the ability to work effectively with both Internal as well as External Customers.
• Ability to make decisions and exercise good judgment
• Ability to operate a company motor vehicle. Must have a valid driver’s license and good driving record
• Working knowledge of boat and barge operations including types of personnel
• Presentation and training skills

WORKING CONDITIONS

Night duty rotation, 12 hour shift, 7-days on.

QUALIFICATIONS

• Experience: Minimum 3 years’ experience in the marine industry, including thorough working knowledge of tank barge operations and Kirby tank barge equipment. Current MMC with PIC (DL-barge) and/or (LG-barge) endorsement preferred.

POSITION CLASSIFICATION

• Department: Logistics Management
• Location: Houston
• FLSA Status: Salaried/Exempt
• Supervisor: Assistant Operations Manager