Lead Mobile Technician (Tractor/Trailer Repair)

Are you ready to wrench with a mechanically savvy team and be a leader that helps a team of technicians succeed? Bring your tools to the fastest growing fleet maintenance network in the country. Come join Fleet Mobile Maintenance, where we have cutting-edge technology that reduces your admin time - so you can focus less on paperwork and more on doing what you love. We are a locally run, family-oriented, proudly serving your community, and are looking for talented technicians like you to grow with us!

WHAT YOU WILL DO:

• Lead a team of Mobile Technicians, provide leadership and guidance to deliver company results.
• Retrieve, review and monitor metrics, reports, process documentation, customer service logs, and/or training or safety records as needed to analyze team productivity reports and follow up with technicians as necessary to make recommended changes to improve maintenance and repair efficiency.
• Monitor operations to ensure that technicians comply with administrative and DOT policies and procedures, safety rules and regulations, applicable environmental and/or government regulations, and work is accomplished in a manner consistent with organizational standards and requirements.
• Ensure each tech has full schedule every day and delegate work to technicians as unscheduled repair calls come in and coordinate with internal team accordingly.
• Implement safety processes and procedures and monitor technicians’ adherence to them.
• Collaborate with customers to provide solutions that meet customer vehicle maintenance requirements. Able to act as liaison between technicians and customers.
• Facilitate communication and problem solving across various organizational functions to resolve any issues.
• Provide technicians with standard and emergency operating procedures for maintenance, replacement, and repair work.
• Perform Mobile Technician duties such as preventive maintenance, DOT inspections, Tractor/Trailer repairs, and/or parts replacements as needed using the appropriate tools and equipment to model appropriate practices for technicians.
• Performs other duties and responsibilities as assigned.

WHAT WE OFFER YOU

• M-F Schedule with voluntary on- call
• Paid Time Off including holidays
• Time and a half for any afterhours (OT) work/+$100 bonus. (Voluntary)
• 401(k) with company match after 90 days of employment
• Dental and Vision Plans
• Health Insurance with HSA plan options
• Disability & Life Insurance
• Accident, critical illness, and hospital indemnity
• Employee assistance program
• Family oriented company that believes in a true work/life balance
• Save on commute costs – take your truck home with you!
• Most jobs within 30 miles of your home
• Fuel card
• Experienced team you can learn from
• Opportunities for growth in partner businesses nationwide
• Company provided uniforms

WHAT YOU’LL NEED TO HAVE

• 10+ years of verified experience in Tractor/Trailer repair while leading a team of technicians
• Valid Driver’s License with acceptable driving record
• Ability to lift 100+ pounds
• Basic Computer Skills to submit repairs for billing
• Follow oral and written instructions to complete daily tasks
• Basic reading and writing skills to complete customer repair orders

WHAT WILL HELP YOU STAND OUT

• Previous role as team lead and/or supervisor
• Skills in coaching, mentoring, teaching, disciplining, having difficult conversations as it pertains to Mobile Technicians.
• Knowledge of the mobile work environment and challenges, maintenance practices, and processes requirements for mobile maintenance.
• Ability to act with a high sense of urgency and prioritize issues daily.
• High School Diploma or equivalent
• Class A CDL
• Your own tools

About the Brand
Fleet Mobile Maintenance (FMM) service offerings include mobile preventative maintenance and mechanical repair, tire replacement and repair services, and trailer repair and maintenance services. Fleet Mobile Maintenance serves several markets in the Southeast corridor of Michigan, including Detroit, Ann Arbor, Battle Creek, Lansing, and Flint. We also have technicians serving customers in Indianapolis, Cleveland, Louisville, and Nashville.
We are a passionate team who strive to be the best service providers in the country. We do this by following two simple ideals, following DOT standards and putting customers’ needs first. Our on-site service comes to you, so there is no need for costly downtime, waiting, and moving equipment around.
We focus on building long-term relationships with every one of our customers by keeping their equipment safe, compliant, rolling, and on time!

The Company
Epika is a network of mobile and in-shop preventative maintenance service centers focused on commercial fleets across the country. Our company was built by partnering with and investing in the best-of-the-best in every market we serve and partnering with private equity firm Trivest.For more information, visit www.EpikaFleet.com.

Epika Fleet Services, Inc. is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity and expression, marital status, pregnancy, or veteran status.