Lead Clinic Referral Coordinator (Full-Time)

Full timeDay Shift

Assists the Supervisor in overseeing day-to-day operations of the Referral Mgmt department. Facilitates, prior authorizes, and schedules MercyOne Medical Group patients for appointments, referrals, tests, and procedures. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with mission, vision, and values of MercyOne.

What you will Do:

• Orients, trains and coaches staff.
• Assists manager and/or supervisor with overseeing day-to-day operations.
• Contributes to staff performance evaluation.
• Participates in selection and orients, trains and develops staff.
• Regularly performs duties of a Referral Coordinator in primary and specialty clinics.
• Based on principles of growth and development, provides care appropriate to the age related needs of the patients served on his/her assigned unit
• Acts as a collaborating member of the clinic medical home team and is highly committed to a team construct.
• Acts as a collaborating member of the clinic medical home team and is highly committed to a team construct.
• Adheres to all safety, infection control and colleague health policies and procedures

Hours/Schedule:

.9 FTE (72 hours biweekly)

Minimum Qualifications:

• Graduate of an accredited nursing or medical assistant program preferred. Candidates with Certification and/or appropriate experience in a related field (lab, X-ray, etc.) or experience with insurance prior authorization may be considered.
• Current license and/or certification in accordance with education. BLS. Mandatory Reporter
• 3-4 years of referral experience preferred
• Intermediate language, intermediate reasoning ability, basic math.

Position Highlights and Benefits

• Personalized health insurance plans including dental/vision
• Health coverage effective on day one of employment
• Retirement plan with company match up to 6%
• Paid time off
• Life insurance; long- and short-term disability insurance
• Employee Assistance Program (EAP) & Wellness programs
• Voluntary benefits such as legal, critical illness, pet insurance, etc

Ministry/Facility Information:

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:

• MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center
• MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation
• MercyOne Oelwein Medical Center, Community Level IV Trauma Designation

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.