Law Firm Records Manager - LAW FIRM - 26206 - TAMPA

A Law Firm Records Manager is responsible for overseeing the daily operations and ensuring exceptional client service. The supervisor will perform duties relating to the implementation and management of all aspects of document control and records management throughout the information lifecycle for physical or electronic records.

RESPONSIBILITIES:

• · Analyze the current records program and implement sound practices according to EPIQ’s Standards of Operational Excellence
• · Delegate responsibilities to Records Specialists employed at the site and evaluate their performance and productivity
• · Establish records department policies and procedures and ensure quality control through review of the staff’s work
• · Maintain a high level of client service and respond quickly and effectively to the client’s needs
• · Supervise records staff including recruiting, training, performance management and development
• Responsible for all records operations and teams in Miami, Tampa, Orlando, Jacksonville & Tallahassee office locations.
• Travel required to office locations in Miami, Orlando, Jacksonville & Tallahassee on an as needed basis. All travel time and expenses incurred are paid by the company.

JOB REQUIREMENTS:

• · High School Diploma or GED
• · 3+ years’ supervisory experience in Law Firm Records management
• · Previous experience utilizing legal-specific records management systems such as iManage Records Manager, File Trail, LegalKey, etc.
• Working knowledge of Microsoft products - Office, Word, Excel, PowerPoint
• · Ability to multitask with attention to detail and accuracy
• · Ability to function with a high level of patience, tact and diplomacy in handling any “complaint” situations
• · Ability to work independently with minimal direct supervision
• · Ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity up to 50lbs
• Daily Schedule: 8:00 am - 5:00 pm, Monday - Friday (in office / NO remote work)

Job Type: Full-time

Pay: $28.00 - $33.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Records management: 3 years (Preferred)

Work Location: In person