Laundry Center Attendant

Monster Laundry
Title:Laundry Center Attendant
Location: 1603 F. Street, Sacramento, CA 95833
Type: Hourly
Monster Laundry is a self-service and wash-dry-fold-delivery full-service Laundry Center for individuals, families and businesses in the Sacramento area. We take pride in offering a clean, safe and enjoyable environment where dirty garments and linens are cleaned. Our company provides a friendly and diverse team-based environment where engagement, collaboration and integrity are rewarded.
The Laundry Center Attendant role reports into the laundry service department and has the overall responsibility of customer service, cleaning and processing wash-dry-fold orders. This role reports to the Laundry Center Manager.
Responsibilities:

• Provide customer support, cleaning and wash-dry-fold service
• Receive, investigate and disposition customer complaints
• Ensure the laundromat remains clean and safe
• Maintain focused productivity and high quality while processing wash-dry-fold service
• Clean laundromat equipment, premises and grounds
• Forward potential new customers to the sales department

Qualifications:

• General understanding of customer service
• High attention to detail while cleaning
• Able to work 5-20 hours a week during operating hours
• Able to work on Saturdays and Sundays
• Ability to lift 30 pounds regularly
• Good communication skills

Benefits:

• 401(k) Retirement Plan
• Weekly washing/drying/products for 1 load (intended for personal use)
• 10 days personal time off per year
• Flexible hours