Laundry Attendant

Love to help others? Looking for flexible hours on the weekend?

Enjoy interacting with people?

LaundroLab is hiring part-time Customer Service Laundry Attendants at our Laundromat located at 510 N. Telegraph Road, Oakland Pointe, Waterford, MI.

We are currently hiring for the following shifts:

Weekends: 3pm-10pm - Looking for someone to be flexible to fill one/two shifts on the weekend. Opportunities to work as a fill in during the week.

As a Customer Service Laundry Attendant, you must have a passion for customer service and love helping people. You will greet customers coming in, answer their questions, and help troubleshoot any problems that may arise with our machines. You will also learn the ins-and-outs of our Wash, Dry, Fold laundry process.

Customer Service Attendant Responsibilities:

• Greet our customers and guests and assist in their laundry service if they request
• Must have some knowledge of phone apps – we offer Laundry Pay as an option to pay for machines so you may be asked to walk people through the set up process
• Ability to trouble shoot situations as they arise with machines, etc.
• Become a laundromat expert who is able to troubleshoot any issues with our machines (you will be trained)
• Cover the front desk to keep our laundromat clean and welcoming
• Wash, dry, and fold laundry according to our process
• Care for our customer’s items as if they were your own
• Cleaning per check list – we pride ourselves on a clean store so many of your duties will be cleaning
• Transport laundry from washers to dryers (when customers pay for said option)
• Organize children’s area, lounge area, etc.
• Care for our customer’s items as if they were your own
• Other duties as assigned

What you’ll get as a Customer Service Attendant

• You will be fully trained in all aspects of the laundromat and paid during this training
• You'll work for the best Laundromat facility in Pontiac
• We have a clean, modern laundromat that is temperature controlled
• Our store is secured with high-tech security cameras and systems in place
• Weekly pay every Friday
• We provide t-shirts as part of your uniform
• Incentives to reward our employees for exceptional work
• We also offer discounts on washers/dryers when you come in on your day off to do laundry

Job Requirements of a Customer Service Attendant

• Previous customer-facing customer service experience required
• Prior experience working in a laundromat is a plus (but not necessary)
• Must enjoy cleaning – we pride ourselves on a clean store
• MUST be responsible and feel confident working your shift on your own
• Positive attitude and ability to problem solve
• Reliable transportation to and from work
• Ability to stand for an 8 hour shift
• Feel comfortable working the public
• Be open to take on additional shifts if desired
• Must pass background check

Hours of Operation: LaundoLab is open 7 days a week 7:00am to 10pm.

Upon submission of Application, you will be contacted for an in-person interview.

LAUNDROCZAR I LLC, d/b/a LaundroLab Pontiac-Oakland Pointe is an equal opportunity employer. We value diversity and strive to create an inclusive environment representative of a variety of backgrounds and experiences. Employment is decided solely on the basis of qualifications, merit, and business need.

LAUNDROCZAR I LLC is an independently owned and operated franchisee of LaundroLab, LLC; LaundroLab, LLC shall have no authority over hiring or firing decisions of any specific employee and any employment agreement is specifically between the employee and LAUNDROCZAR I LLC.

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

• Employee discount

Payment frequency:

• Paid weekly

Schedule:

• 8 hour shift
• Evening shift

Work setting:

• In-person

Application Question(s):

• What date are you available to start working?
• Are you able to work weekends 3pm-10pm? Please do not apply if you are not able to work weekends?
• Interviews are as follows: Sunday & Monday. Please let me know what day and time works. Please do not set up an interview and then not show up.

Ability to Commute:

• Pontiac, MI 48341 (Required)

Work Location: In person