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SalaryFrom the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and its rich tradition, but that also brought a feeling of connection. We are known for developing and supporting partners who share this passion and are guided by their service to others.
We are looking for a laborrelations business partner,seniorwho will be part of a dedicated cross functional team to provide labor relations support to partners and our leaders throughout retail, manufacturing, and distribution. The function will support local leaders with resources to help lead through union activity with dignity and respect for our partners, while partnering with local leaders and support teams to focus on proactively uplifting the partner experience across North America through activating the most important strategic partner & store initiatives, leveraging analytics & data to generate insights, and acting as an advocate for all partners.
We are looking for someone who demonstrates Starbucks Mission & Values and has a track record of achieving excellence through delivering on priorities, problem-solving, building capability and leadership, and developing high performing teams.
- Knowledge of collective bargaining, grievance processes, contract administration, and labor and management relationships. Knowledge of employment and labor laws such as ADA, FMLA, National Labor Relations Act, etc.
- Leverages data and insights to assess and drive action to elevate customer and partner experiences.
- Inspires partners to emotionally connect to and embody our Mission & Values, and ensures that inclusion, diversity, equity and accessibility are integrated into practices at all levels.
- Ability to investigate and resolve grievances and workplace concerns including best practices as they relate to reducing bias during the investigation process.
- Serves as a balanced advocate for all partners, while role modeling personal growth through self-awareness and reflection.
- Demonstrates a growth mindset and acts as a catalyst for change – sees opportunities and drives improvements.
- Understanding of labor and human resources related laws and regulations including but not limited to the National Labor Relations Act (NLRA), Title VII, ADA, ADAAA, ADEA, FMLA & state/local laws and ordinances
- 3-7 years of experience in Labor Relations, Human Resources, or equivalent (e.g. negotiations preparation, bargaining, implementation and administration of Collective Bargaining Agreements).
- Ability to articulate perspective and influence via effective verbal and written communication skills to peers and leaders
- Solid technical business writing skills
- Strong facilitation and presentation skills
- Facilitate training courses and lead meetings
- Proficient in technology and use of case management systems. For example: Microsoft Outlook, Word, Excel, PowerPoint, Zoom, Microsoft Teams and project management systems
- The successful candidate must be capable of significant domestic travel, sometimes with short notice, 50% - 75% of the time.
We are open to relocation and this role can be based in any of the following states:
From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.
