- Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
- Obtains billing/insurance information and/or verifies diagnosis code information.
- Enters and verifies test requests into the laboratories' computer system.
- Answers and screens telephone calls.
- Receives and sorts specimens and assists with detailed specimen handling; packages and tracks specimens for transport and performs specimen storage and retrieval.
- Processes specimens for testing, including aliquoting, while maintaining proper specimen identification.
- Reviews various pending and management reports. Generates and distributes reports.
- Assists with inventory and ordering of supplies.
- Maintains and files copies of orders, reports and/or correspondence.
- Acts as a resource and trains new employees.
Licensure, Registration, and/or Certification Required:
- None Required.
Education Required:
- High School Graduate.
Experience Required:
- No experience required.
Knowledge, Skills & Abilities Required:
- Excellent communication skills.
- Basic computer skills including experience using computer software applications.
- Keyboarding and typing skills.
- Ability to work in a fast paced environment and to handle multiple tasks simultaneously under general supervision.
- Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.
Physical Requirements and Working Conditions:
- Operates all equipment necessary to perform the job.
- Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
- Must be able to sit, stand, walk, and bend the majority of the workday.
- May be exposed to mechanical, electrical, chemical, explosive, radioactive and/or infectious agents.
- Will be exposed to human blood and body fluids.
- Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
- Must be able to handle stressful situations in a calm and professional manner.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.