Primary Objective:
Provide excellent customer service while working directly with customers and patrons by greeting them, helping them find what they want or need, and ensuring they are satisfied with their purchase and experience in our store.
Job Description:
- Qualify client based on client’s wants, needs, desires and investment dollars available
- Be well versed with our product knowledge; price, quality, color and style options, etc.
- Accurately check orders
- Establish, develop and maintain business relationships with existing and prospective customers
- Supply management with written and/or oral report on customer needs, problems, interest, competitive activities and potential new products and services
- Keep abreast of product knowledge, market conditions, and competitive activities through research and consulting with market individuals
- Perform other duties as assigned
Benefits:
- 1st shift
- Dental insurance
- Life insurance
- Medical insurance
- Paid time off
- Retirement plan
- Vision insurance
Knowledge of:
- Sales, construction and design
- Design software
- Interior products and cabinetry construction
Skilled in:
- Interpersonal communications
- Active listening
- Efficient problem-solving
- Time management, organization and written communication
- Customer service – manages difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments
- Attention to detail