KidStrong Territory Sales Manager

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off

WHAT IS KIDSTRONG?
KidStrong is a science-based kids training program for kids walking through 11 years old, designed to help parents raise strong, confident, high-character kids. We help parents discover their child’s superpowers and build future-ready kids who are confident making friends running the playground and raising their hands high in the classroom. In other words… kids who will win at life!
KidStrong Toledo is rapidly growing and we're looking for talented, enthusiastic professionals who are passionate, energetic, and excited to engage with parents and kids and make an impact on their lives.
OPEN POSITION & SCHEDULE
As a Sales Manager, you will be responsible for driving sales for a territory of KidStrong centers. In this critical position, the Sales Manager must demonstrate a deep understanding of the KidStrong brand and curriculum in order to meet and exceed sales goals with a commission bonus structure in place. The Sales Manager must have a laser focus on meeting and exceeding numbers and be obsessed with lead generation and follow up. Flawless maintenance of company generated leads is a must. Dedication to building the lead pipeline through community engagement and self-generated partnerships is required.
The Sales Manager must execute sound communication with the centers they support in order to ensure observations, trials, and new members receive a world-class experience when starting their KidStrong journey. Exceptional Sales Manager will maintain great relationships with families they enroll in order to drive retention and to serve as an ongoing source of referrals.
Availability to work the schedule required. This is not a 9a-5p job. Mobility to support the territory is required. The role is based from home 30% of the time, making phone calls to potential members. The remaining 70% will be spent in center, interacting with parents during classes, camps, birthday parties and during marketing/sales events within the community. Sales Manager may need to work a weekend day to support marketing/sales events within the community.
SALES MANAGER RESPONSIBILITIES

• Driving membership sales through high-volume outbound phone calls on inbound leads (no cold calling)
• Provides excellent leadership and management to create a positive, successful environment for staff and clients.
• Properly manages and exceeds all KidStrong sales and operational budgets.
• Responsible for overseeing the sales process and systems.
• Works closely with the KidStrong Director to ensure that the staff and Center are looked after.
• Builds and maintains KidStrong class size through scheduling optimization.
• Models all Center activities through self-involvement (leading by example).
• Trains and mentors subordinates for ongoing success and future growth.
• Communicate with staff for all trials and anything they need to know about the members.
• Timely response and follow through with all KidStrong corporate/owner requests and client and lead requests
• Enforces KidStrong corporate policies, business practices, systems and processes.
• Ensures that all front desk systems are followed such as proper Member Check-In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, and change requests.
• Provides and maintains the highest level of customer service.
• Provides effective decision-making regarding customer service issues.

JOB QUALIFICATIONS

• Prior experience in outbound phone sales is strongly preferred (300+ calls/week is a typical outbound phone sales effort)
• Strong sales mentality and comfortability with outbound sales efforts
• Associate or bachelor's degree in business, education, or a related field.
• Must have the ability to work a flexible schedule
• Be promotional-oriented and have the ability to schedule trials with a thorough vetting process.
• Understanding of all performance metrics (KPIs), revenue, etc.
• Excellent verbal and written communication skills.
• Entrepreneurial spirit with an open, participative leadership style and drive for excellence.
• Strong work ethic, integrity, and professional demeanor.
• Practical work experience using Microsoft Office products as well as G-Suite
• Fitness, retail, and/or hospitality industry experience preferred.

DNA / Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Competitive

• Strong internal drive and desire to grow KidStrong member base.

Schedule Driven

• Laser focused on plan and execution to deliver results in a timely manner

Oral Communication

• Speaks clearly and persuasively in positive or negative situations
• Responds well to questions; Listens and gets clarification
• Demonstrates group presentation skills; Participates in meetings.

Written Communication

• Writes clearly and informatively; Edits work for spelling and grammar
• Varies writing style to meet needs
• Presents numerical data effectively; Able to read and interpret written information.

Professional

• Approaches others in a positive manner and treats others with respect and consideration
• Reacts well under pressure
• Accepts responsibility for own actions; exhibits high level of ownership
• Follows through on commitments

Planning/Organizing

• Prioritizes and plans work activities; Develops realistic action plans.
• Sets goals and objectives
• Uses time efficiently
• Plans for additional resources

Emotionally Balanced

• Optimistic ; solution-based mindset
• Deals well with adversity
• Strong rebound after setbacks and welcomes learning opportunities

Coachable/Low Ego Mindset

• Gives and welcomes feedback.
• Encourages exploring of different perspectives to reach common goals and objectives
• Has a growth mindset; Sees every opportunity as one to learn from.

Adaptability

• Comfortable calling an audible; continuing or adjusting the play after the audible is called.
• Embraces innovation and a quickly-changing landscape. Best Idea Wins!

Teamwork

• Balances team and individual responsibilities
• Exhibits objectivity and openness to others' views
• Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
• Puts success of team above own interests; Able to build morale and group commitments to goals and objectives

Servant Leader

• Confident in a role of leadership
• Caring and ready to listen.
• Lead by example.

Community Builder

• Innate desire to care for and connect KidStrong families.
• Represents KidStrong with pride and passion in the community and at all times.

Flexible work from home options available.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.