Key Account Manager, Rare Diseases

Date: Mar 17, 2024
Department: US Sales
Job Type: Direct Employee
Team: Sales
Contract Type: Permanent
Location:
Boston, MA, US
About us
Based in Parma, Italy, Chiesi is an international research-focused pharmaceuticals and healthcare group with over 85 years’ experience, operating in 30 countries with more than 6,000 employees (Chiesi Group). To achieve its mission of improving people’s quality of life by acting responsibly towards society and the environment, the Group research, develops and markets innovative drugs in its three therapeutic areas: AIR (products and services that promote respiration, from new-born to adult populations), RARE (treatment for patients with rare and ultra-Rare Diseases) and CARE (products and services that support special care and consumer-facing self-care).
We are proud to be the largest global pharmaceutical group to be awarded B Corp Certification, a recognition of high social and environmental standards. We are a reliable company that adopts and promotes transparent ethical behavior at all levels.
We are committed to embrace diversity, inclusion and equal opportunities. In fact, we are a global family made up of different cultures, different genders, generations, ethnicities, abilities, sexual identities and many other enriching diversities.
Chiesi USA
Chiesi USA is a specialty pharmaceutical company focused on developing and promoting products for the hospital, adjacent specialty and rare disease markets. We are a B Corp™ and Benefit company awarded Top Employer status for six consecutive years and certified as a Great Place to Work.
At Chiesi, we share an entrepreneurial spirit and act as a force for good, pursuing high social and environmental standards, to ensure the wellbeing of our people, patients, and communities. We offer a work environment where professionals have the opportunity to build a purposeful career focused on helping others while achieving a fulfilling work-life balance, meeting exciting challenges, and engaging in important and rewarding work.
What we offer
Chiesi offers competitive benefits, services, and programs that enrich the personal and professional lives of our employees. Our shared values of passion, innovation, trust and integrity bring out the individual talents and diverse perspectives of each of our colleagues. Our environment encourages each individual to reach his or her full potential and drive outstanding results. We celebrate that “Every one of us is different. Every one of us is Chiesi."
Purpose
We are seeking a MYCAPSSA® Key Account Manager (KAM) who is a competitive, pharmaceutical sales professional with integrity, drive and passion for performance who can thrive in a fast-paced business environment. This individual must have experience with strategic account management, identifying opportunities through local market intelligence gathering and effective data analysis. The KAM will act as the face of our great company to healthcare professionals, including prescribers and their staff, while focusing on meeting and exceeding their sales goals to ensure appropriate patients get prescribed our medication.
The MYCAPSSA® Key Account Manager (KAM) will deliver product, disease state and resource education to HCPs & their staff to expand their identification and treatment of appropriate patients with our medication. The KAM will report directly to the Key Account Manager (KAM) while working with peer salespeople as well as a cross-functional team to ensure the marketplace understands clinical data, payer access information and company resources to support prescribing, initiation, and continuity of therapy for patients.
The KAM role is paramount to Chiesi's future success as we strive to become a leading, global rare disease company. This role requires a unique set of skills that demands excellent customer engagement & communication skills, strategic planning & execution, clinical expertise, collaboration, consistent compliant behaviors, and a commitment to the patients and their families. This person must enjoy working within a high functioning team with the goal to help everyone succeed for the benefit of the patients we serve. NO relocation support will be offered with for position.
Main Responsibilities

• Create awareness around rare disease states based on company marketed product(s) of focus
• Business development and prospecting
• Strategic account management – ability to translate strategy into action
• Target, plan and work consistently through all states and regions of the geography
• Manage leads as top priority with timely and consistent follow-up
• Meet and/or exceed sales forecast, goals, and objectives
• Analyze, develop, and execute territory business plan with ongoing updates based on current insights
• Compliantly guide HCPs through prescribing process and support services
• Collaborate with and provide insights to marketing, sales leadership, other key internal partner, and sales training on local market needs around disease awareness, diagnosis, treatment education, tools, and product messaging
• Execute marketing initiatives to drive success in the local geography including speaker programs
• Support HCP conferences with a presence to communicate key messages and share approved resources
• Consistently adhere to compliance guidelines
• Successfully complete all trainings in a timely manner
• Understand, acknowledge, and comply with all AMRYT Standard Operating Procedures (SOPs)
• Timely submit call activity information into the CRM (Veeva)
• Regularly complete expense reports (Concur)
• May require up to 60% travel throughout territory geography as well as to regional conferences, national sales meetings, etc. Overnight is required and on occasion weekend travel for specific conferences.

Experience Required

• REQUIRED:

o 10+ years pharma industry experience in related, diverse function/roles
o Clinical ENDOCRINOLOGY experience selling specialty/rare disease products in a large geography consisting of multiple states
o Expansive local ENDOCRINOLOGIST relationships, access, and market knowledge
o Proven track record of delivering top sales performance that meet or exceed targeted objectives
o Excellent virtual/remote selling and customer engagement skills along with verbal and written communication skills
o Expansive account management skills
o Proven effective collaboration skills
o Demonstrated highest ethical standards

• PREFERRED:

o Rare disease or biologics selling experience
o Proven strategic problem-solving ability
o Demonstrated competency working across teams and sharing information proactively
o Experience with Veeva, SalesForce.com, Microsoft Office (i.e., Outlook, Excel, etc.), Concur, Zoom, TEAMs, WebEx
o Leadership skills
Education
A BA/BS degree
Chiesi USA is an equal opportunity employer committed to hiring a diverse work force at all levels of our business. All qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.
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