Key Account Manager

Key Account Manager Position

Leading distributor of tools, safety, welding, and contractor supplies. Headquartered in Evansville, Indiana with (5) additional locations serving the Gulf Coast and Northeast regions.

• Daily Activity
• You will lead one of our customer service teams out of our Evansville Headquarters. For your assigned accounts, your team is responsible for all quotations, bids, order entry, and customer service functions. This team approach allows us to distribute the workload in order to provide exceptional service.
• You will guide the team in sourcing, product selection, and pricing activities. You will be expected to be able to personally perform all of these activities, but to also direct and manage the team’s daily execution.
• This activity requires engagement and relationships with multiple stakeholders on a project including procurement, operations, and safety personnel, as well as a variety of decisionmakers and operators ranging from warehouse receiving clerks to project executives. In your role as KAM, you will have daily contact with these positions.
• As a distributor, our vendor partners also value the guidance of our Key Account Managers to coordinate our combined resources to the customer. You will present opportunities to our suppliers, and work with them to craft a winning strategy and solve issues.
• If you are new to our industry, we will provide a training program to help you develop the knowledge required. Ideally you will already possess the organizational skills and customer service experience this role requires.

Position Overview

• Reports directly to our Executive Vice President, contributes as a member of our revenue team, and engages in strategy, product and process development, and customer-project management.
• Cross-functionally partners with purchasing, marketing, finance, and IT leadership to promote innovation and problem-solving on behalf of our customer and as a leader within the company.
• Identifies and captures new customer opportunities through data-centric decision-making, solution-oriented, consultative selling, and by leveraging key relationships and partnerships.
• Manages his or her Key Accounts and their needs including customer emergencies, long-term planning, strategic visioning, project management, and service development in conjunction with the other resources within our company and as a part of our P&I team.
• Enhances critical relationships to create competitive advantages and lasting partnerships

Requirements:

The ideal candidate has:

• 5-10 years in sales, project, or product management in fields such as operations, distribution, construction, or industrial construction related product and services. Construction supply and/or MRO distribution experience considered a plus.
• High proficiency in MS Office, especially Word, PowerPoint, and Excel, as well as CRM software, and industry-related technologies such as construction-related asset management software.
• Ability to travel for customer, industry, or other business meetings. Typically visit the larger construction projects on 3-4 times per year.
• Exceptional verbal and written communication and presentation abilities.
• Comfort with changing priorities, variety, and solving challenging problems.
• Strong track record of taking initiative, leading teams, and innovating new practices and adding value to key stakeholders.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• Monday to Friday

Travel requirement:

• Travel

Application Question(s):

• What position listed on your resume best fits the position that you are applying for?
• Please review the salary before applying for this position.
• Traveling is required for this position about 3-4 times a year. Does that work for you?

Education:

• Bachelor's (Preferred)

Experience:

• Key Account Manager: 5 years (Preferred)
• quoting/bidding/order-entry: 1 year (Preferred)
• distribution of contractor supplies: 1 year (Preferred)

Work Location: Hybrid remote in Evansville, IN 47711