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Form of workJob Description
We are seeking a Junior IT Support to join our team! You will resolve computer-related issues for your clients.
Responsibilities:
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or electronically
- Recommend hardware and software improvements
- Track customer issues and resolutions
Qualifications:
- Previous experience in IT, customer service, or other related fields
- Ability to build rapport with clients
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor
ECM Today has been providing Scanning / Image Processing and Electronic Content Management (ECM) Services throughout the US and Caribbean since 1997. We have Scanned and processed over 80 million pages. Our services include ECM solution analysis, design, installation, configuration, and implementation. We provide ongoing Business Process Outsourcing services utilizing Automation, AI, and System Integrations to companies large and small including image processing and upload to electronic workflows created and maintained by ECM Today.
