Junior / Associate Technical Product Manager

Position:Junior / Associate Technical Product Manager

Location: Phoenix, AZ (Hybrid – 3 days in office)

Duration: 12 months+

Job Position:

The Enterprise Platforms Loyalty & Benefits organization is looking for a talented and experienced Associate Product Manager to help drive our transformation. The Loyalty & Benefits Platform is part of the larger Enterprise Platforms Center of Excellence where product, engineering and delivery resources have been organizationally brought together to improve speed to market and further unlock value across core capabilities.

As the Associate Product Manager, you will report to a Senior Product Manager to support in collaborating with all stakeholders across Enterprise Platforms to leverage best practices and evaluate potential new opportunities and enhancements, share learnings across markets and Business Units, and enable demonstration of long-term value to American Express.

· Works with customers, key partners, and colleagues to define a product vision and strategy that is aligned with the high-level product roadmap

· Understands and applies new trends and market standard methodologies

· Communicates and build consensus across disciplines in crafting the product roadmap.

· Work with leadership to define and articulate a long-term product strategy and roadmap with clearly defined business metrics and targets.

· Support development of appropriate tracking and reporting to track product performance post launch to evaluate future investment.

· Identify risks, challenges, opportunities, and business integration needs.

· Enable cross-functional collaboration with relevant teams within the product scope.

· Translates product roadmap into well-defined product requirements/user stories and acceptance test criteria

· Prioritizes and maintains the sprint backlog consistent with the Outcomes and Product Roadmap and performs story elaboration with the implementation team.

· Partner with the technology teams to develop, test and deliver the defined backend capabilities and rapidly iterate new solutions.

· Works closely with analytics and uses internal data tools to understand measure success and impact to critical metrics.

· Reviews and accepts completed user stories.

· Reviews/demonstrates sprint-related or general functionality with external partners and customers, including the Director of Product Management and other colleagues.

· Coordinates communications and facilitates resolution of risks, issues, and changes tied to the product backlog.

Minimum Qualifications:

· 2+ years of experience in Product Management with proven track record in defining winning product constructs and delivering a product vision and strategy.

· Experience with rapid and iterative software development methodologies.

· Tactical experience in applied Technical Product management with an assigned scrum team and day to day ceremonies.

· Proven track record managing large, complex products with multiple partners

· Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally

· Proficient knowledge of Agile and Scrum development methodologies and IT project management

· Excellent communication and collaboration skills to consult with various stakeholders and drive to optimal requirements

· Strong problem structuring and solving skills, reasoning, and implications development, combined with strong business acumen.

· Knowledge of Loyalty / Rewards Programs and associated products is desirable.

· Proficient knowledge of Change Management practices.

· Adaptability when initiatives need to deviate from original plans or shift direction based upon changing needs and priorities.

· Strong experimental mindset to drive innovation amidst uncertainty.

· Experience in transforming technology platforms is preferred.

· Bachelor’s Degree required; Bachelor’s (or comparable experience) in computer science, engineering or a related technical discipline required. Master’s degree preferred.