Jr. Cyber Hero

COMPANY OVERVIEW

ThreatLocker is a global cybersecurity leader, providing enterprise-level cybersecurity tools for the Managed Services Provider (MSP) industry to improve the security of servers and endpoints. ThreatLocker's combined Application Whitelisting, Ringfencing, Storage Control and Privileged Access Management solutions are leading the cybersecurity market towards a more secure approach of blocking unknown application vulnerabilities.

POSITION OVERVIEW

ThreatLocker's Jr. Cyber Hero role is a fantastic role to start your cybersecurity career. Our Jr. Cyber Heroes are responsible for, but not limited to:

• Updating and maintaining applications within client environments 
• Building test environments
• Diagnosing and troubleshooting issues 
• Helpdesk Support
• Hardware support
• Supporting our Sales team in customer calls
• Other duties as identified and assigned

ThreatLocker provides 24/7 support to our global clientele. Therefore, our Support Team is required to be on a rotating schedule to allow for quality support. Weekend and/or overnight work is required at times, however sufficient notice will be provided.

REQUIRED QUALIFICATIONS

THIS IS AN ENTRY LEVEL ROLE. If you're computer savvy, interested in cybersecurity and are willing to learn this role is for you! 

• Basic knowledge and experience with computer programming and operating systems
• Excellent verbal and written communication
• Cybersecurity certificates (CompTIA, Security+ , Network +), preferred
• Knowledge and experience in macOS 12.x and higher; preferred

WORKING CONDITIONS

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

• Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.
• While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.