Job File Coordinator

Salary: $18-$19 / Hourly

Are you a fast learner that loves to follow processes and procedures? Do you work with precision and detail orientation? Do you enjoy working in a work environment with clearly defined roles and responsibilities? Are you extremely good with follow through on tasks that require a great memory? If so, the Job File Coordinator position as SERVPRO of Wilson County is the new career for you!Primary Roles and ResponsibilitiesJob File Coordination

• Monitor Job File status
• Monitor Job File audit status
• Maintain Job File WIPs
• Monitor and ensure client requirements are followed

Job File Documentation

• Review and validate initial field documentation
• Create preliminary estimate
• Perform daily Job File coordination
• Perform Job File backup

Job File Communication and Reporting

• Maintain internal and external communications
• Prepare Job File reports

Job File Communication and Reporting

• Complete and review Job File documentation for final upload and the audit process
• Complete Job File audit process
• Perform job close-out

Necessary Experience and Skill Set

• A minimum of two years of office experience
• Working knowledge of current business software technologies
• Superb customer service, verbal and written communication, and administrative skills
• Experience in the commercial cleaning and restoration or insurance industry is desired
• Experience in writing estimates and the Job File process using Xactimate software

SERVPRO® of Wilson County, East Nashville/Madison/Goodlettsville, and South Nashville is an EOE M/F/D/V employer.