Business Systems Analyst - Jira/Confluence Administrator
Assignment:Jira/Confluence Upgrade, Migration, and Consolidation BAU Support
The duties and responsibilities of the Jira administrator include the following:
- Aid project managers and administrators in maintaining project settings.
- Administer Linux and Windows servers.
- Assess, set up, and maintain third-party connections, integrations, and applications.
- Boost the security of JIRA as confluence spaces and JIRA projects can have access restrictions set.
- Control the additions, deletions, roles, and memberships of users.
- Create and put in place unique workflows to assist corporate procedures.
- Function as an authority on the topic and an advocate for using best practices.
- Execute recurring cleaning and maintenance actions for the application.
- Educate teams and users about the capabilities of the application assisting users in developing and utilizing filters, dashboards, boards, and reporting capabilities.
- Investigate issues with notifications, workflow, and permission.
- Manage user rights for tools according to the requirements of projects and teams.
- Perform system and application management activities, such as scheduling jobs and backing up data.
- Test new versions of the tools and plug-ins to verify compatibility.
- Investigate and use industry-standard practices.
- Share information and engage in dialogue with all levels of internal and external connections.
- Monitor configuration changes and record them to assist in change management strategy.
Required Skills
- Practical expertise with Atlassian products, as a Jira Administrator
- Jira Software Knowledge
- Confluence
- Jira ScriptRunner
- Jira plug-ins
Desired Skills
- Jira API experience