The Assistant Manager will assist the Project Manager to oversee all contracted services for a high-profile Fortune 500 Company and will be expected to deliver an exceptional customer experience. This position will be responsible to lead people, processes and programs to drive operational excellence in a complex work environment up to or over 1 million square feet in size. We are looking for someone who adapts quickly to change and can provide win-win solutions for both the client and ABM. A critical thinker who uses good judgement to solve problems and one who can effectively communicate with the client and their team. This role is on-site, night shift Mondays through Friday, with rotating weekends on call.
Essential Duties
- Assign tasks to workers based on job requirements as specified by the contract or special assignments requested by the customer.
- Ensure company standards are met in compliance with janitorial operations and servicing contractual obligations to customers within specified budget of labor and expense.
- Train new staff and oversee on-going training of existing employees in proper cleaning methods and use of equipment, safety practices, and regulations.
- Perform daily quality control inspections.
- Process weekly payroll and ensure payroll is submitted in accordance with State Wage and Hour laws.
- Complete and submit employee change forms to Human Resources as needed.
- Assists in safety programs follow-through by Branch Safety Coordinators to ensure compliance with all safety policies.
- Be aware of the fundamentals of good personnel management.
- Ensure building is in compliance with all State and Federal guidelines as well as ABM policies.
- Understand and use proper personnel management skills to resolve problems with personnel.
- Determines materials, supplies, and equipment needs.
- Perform other duties as assigned.
- Job duties may be modified at any time.
Minimum Requirements
- High School graduate or equivalent.
- Previous Management or Supervisory experience
- Strong MS Office skills required.
- Excellent written and verbal communication skills required.
- Training in the specified industry or building management desired.
- Bilingual Spanish strongly preferred
Physical Demands
- Must be able to lift at least 50 lbs., navigate around tight spaces, walk or stand for a period of 8-10 hours per day in an environment with variable noise levels, lighting conditions and temperature variations
ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY FEMALE/VETERAN/DISABILITY)