Janitorial Area Manager (Nights)

The Heritage Building Maintenance Area Manager is responsible for oversight of daily janitorial operations for a specific area or region.  In addition to managing staff and ensuring work orders from clients and standard janitorial duties in multiple buildings are complete each day, the Area Manager is expected to help supervise team members and provide adequate training and support to operations teams.

Quality customer service and a proven eye for detail must be provided at all times, and willingness/ability to be trained on and demonstrate to others approved cleaning techniques is essential.

Traditional Schedule will be 5pm-1:30am Monday through Friday, however schedule needs to be flexible for meetings, start-ups, and interviews.

Daily job responsibilities/functions may include, but are not limited to:

• Take work orders and communications from the office and relay them to front-line cleaning team members to complete necessary requests
• Understand and follow written and verbal instructions in multiple locations to complete nightly cleaning duties and maintain standard of excellence with staff based on approved cleaning specifications
• Report on any human resource/clock-in/clock-out issues on a nightly basis.
• Driving company vehicles to and from building locations to perform janitorial service audits and manage the work of team members under their supervisor throughout.
• Conduct audits on a nightly basis and report back to customer service.
• Conduct annual employee reviews.
• Attend required staff planning meetings.
• Audit employee schedules for accuracy.
• Determining the types of equipment to be used in performing work, or materials needed.
• Attend new-account walk throughs.
• Attend new-account start ups to ensure a smooth transition.
• Deliver and collect supplies as needed for various buildings.
• Handle disciplinary actions for employees or conduct personnel meetings with the support of HR.
• Conduct interviews and relay open positions to the HR department.
• Support and back up the assigned assistant Area Manager/trainer in the event of an absence.
• This position is supported and backed up by the Senior Area Manager and the Assistant Director of Operations.

Duties also may include assisting and training team members who are:

• Vacuuming, sweeping, and mopping of flooring and stairs.
• Clean and sanitize bathrooms.
• Clean sinks, countertops, microwaves, and refrigerators in break rooms.
• Providing feedback to the office on inventory levels for ordering in client buildings.
• Helping to restock supplies in bathrooms, break rooms and common areas.
• Empty all trash cans and replace liners, clean receptacles as necessary.
• Dusting and cleaning office desks and furniture that are not cluttered.
• Maintain janitor closets in a clean, organized and safe manner.
• Maintain janitorial equipment in a clean, safe and operable condition.
• Proper labeling, dilution and use of all chemicals.
• Wearing proper Personal Protective Equipment at all times.

KNOWLEDGE, SKILLS & ABILITIES:

• Good communication and interpersonal skills
• Ability to follow oral and written instructions.
• Ability to use smartphone technology to receive and read emails/text with management staff.
• Ability to prioritize multiple tasks.
• Ability to lead and work effectively with a team, teaching and correcting for proper techniques as needed.
• Ability to work independently as needed to support the group effort.
• Basic knowledge of cleaning products or willing to learn.
• Ability to communicate in English and Spanish is preferred.

QUALIFICATIONS:

• 12-18 months experience in the janitorial industry is required.
• 12-18 months supervisory / management experience of a team with at least 15+ individuals reporting.
• Must have a valid Driver’s License and reliable transportation, as well as a clean driving record.
• Must be 18 or older.
• A background check will be necessary on our end, you will be required to submit to a background check.

WORKING ENVIRONMENT:

The work is performed in an office setting with a wide variety of people with differing functions, personalities, and abilities.

PHYSICAL DEMANDS:

The work requires routine walking, standing, bending, and carrying items weighing less than fifty pounds. This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

ADDITIONAL DETAILS:

Direct Deposit Pay every other Friday.  Medical, Dental, Vision Insurance and 401K with a company match available for full time employees working 30+ hours per week.  Paid Holidays after 90 days for full time employees working 30+ hours per week.  PTO accumulation for full time employees working 30+ hours per week.

ABOUT HERITAGE BUILDING MAINTENANCE:

Heritage Building Maintenance is a commercial janitorial management company dedicated to providing superior contract custodial services through the use of the most advanced products and technologies available. Our staff focuses on a culture of teamwork, trust, and community.