It Technician

Job Summary:
DT Professional Services is seeking an entry-level IT Technician to support our NSWC team in Corona, CA! A strong background with PC components is essential. You will be responsible for installing, maintaining, improving, testing and troubleshooting data processing and data distribution systems. This process involves integrating legacy peripherals with latest technology hardware. The IT Technician will troubleshoot connectivity issues while onboard ships during installations and while providing mission support at NSWC Corona or one of the various remote facilities we support. The selected candidate will provide help desk support for data analysis enclaves utilizing Window Server Environments. Most of the tasking will be provided with training due to proprietary systems. The ideal candidate will at times be required to make decisions on the fly in order to guarantee mission success. 
Responsibilities:

• Perform daily duties by providing engineering technical support, help desk functions, network connectivity checks
• Inventory and catalog hardware and software for all IT Telecommunications systems during the design, development, integration, and installation phases
• Build or prepare computer systems for deployment
• Perform data cataloguing and transfer across various network domains
• Provide technical support for software maintenance or use
• Monitor computer system performance to ensure proper operation
• Read documents to gather technical information
• Collaborate with others to resolve information technology issues
• Resolve computer software problems
• Install and maintain computer hardware and software
• Test software performance
• Test computer hardware performance
• Document operational activities
• Create electronic data backup to prevent loss of information
• Implement security measures for computer or information systems
• Analyze security of systems, network, or data
• Resolve computer network problems
• Document network-related activities or tasks
• Configure computer networks
• Provide technical support for computer network issues
• Troubleshoot issues with computer applications or systems
• Test computer system operations to ensure proper functioning
• Monitor the performance of computer networks
• Analyze data to identify or resolve operational problems
• Test computer hardware and software performance
• Update knowledge about emerging industry or technology trends
• Conduct research to gain information about products or processes

Basic Qualifications:

• Must possess an active DoD Secret Clearance or the ability to reinstate one within the past 24 months
• COMPTIA Security+ Certificate (Must have prior to hiring)
• Must be able to pass a Background Check
• Ability to lift 35+ pounds
• Excellent communication and customer service skills 
• Experience supporting product suites that are composed of multiple networking hardware and software products
• Understand how a network operates. I.E., data flows, TCP/IP process, etc.
• Working knowledge of the Active Directory environment at a basic level like creating/deleting/unlocking accounts
• Understand Network documentation that describes physical and logical as well as implementation and management standards
• Experience with IT system integration, installation, and testing

• Operating System Training – Windows Server 2019 and/or Windows 10 (Proof of Training completed)
• Ability to travel an estimated­ 35%+ travel per year

The compensation range for this position: $31.00/hr - $33.00/hr.

More about DT Professional Services:

We’re looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services, we offer insurance benefits that include medical, dental, and vision coverage, life insurance, long & short-term disability, 401(k) retirement plans (with employer match), tuition & certificate reimbursement, along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success!

DT Professional Services is an SBA 8(a) and HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013, we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development, project & program management, mobile & cloud computing services.

Our Mission is to provide cutting-edge, customer-oriented technology solutions that maximize value, drive engagement, and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration, career growth and building lasting relationships with our employees. 

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