IT Systems and Security Analyst

Cicis is looking to add a key member to our IT team. This role is ideal for a candidate with

strong attributes as it relates to ownership and accountability. This position conducts vulnerability scans and penetration tests on company systems, operates and monitors network intrusion detection/prevention systems, recommends security solutions, advises on Systems and application-level security configurations, and investigates and mitigates security risks as required. This position will also work closely with each of the other IT team members and our 3rd Party vendors to facilitate timely resolution of issues, provide escalations and assist the Sr. IT Director in designated aspects of the Cicis environment both in Restaurant and at the support center.

Responsibilities:

• Excellent organizational and communication skills (both oral and written).
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
• Assist other technical support staff in identifying and implementing appropriate security safeguards, including patch application and anti-malware strategies.
• Analyze network traffic, intrusion attempts, activity logs, and system alerts for trends, anomalies, and potential security breaches.
• Provide technical support for corporate and warehouse employees, including but not limited to system builds, asset management, software development, documentation, maintenance etc.
• Prefer understanding and background with intrusion detection systems.
• Prefer background in incident response.
• Prefer understanding and background with Firewalls and Networking.
• Knowledge and understanding of application security.
• Knowledge and/or experience in evaluation of security setup to meet business needs.
• Excellent time management skills.
• Ability to present and explain complex technical topics, problems, alternative solutions to others.
• Interpreting Vulnerability Assessments.
• Background in multiple Operating Systems.

Experience:

• Experience with Windows server, files services and active directory including setting up user accounts and Security groups.
• Experience with restaurant networks including firewall, switches, MDM.
• Help Desk / Service Desk Lead experience.
• Restaurant/POS operation experience is a plus.
• Working knowledge of Windows OS, Apple and Microsoft Office suite of products
• Basic knowledge of setting up / troubleshooting Telephone systems, Backups, end user desktop setup including network printers.
• Computer Science education with comparable or equivalent work experience.
• Customer service focused and can-do attitude.
• On-call requiring willingness to support escalations during evening, weekend, and holiday work, as needed on Store issues.

Minimum Qualifications:

Bachelor’s degree and 2 years of experience or equivalent professional experience. Prefer degree concentration in: Computer Information Systems, Management Information Systems, Computer Science, Technical Writing or Business.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Compensation package:

• Yearly pay

Experience level:

• 2 years

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• IT Systems and Security Analyst: 2 years (Required)

Work Location: In person