It Support Representative

PACIFIC COAST BUILDING SERVICES, INC. IS CURRENTLY ACCEPTING RESUMES FOR AN

IT SUPPORT REPRESENTATIVE

POSITION TYPE:      Full-Time, Hourly

LOCATION:               Sacramento, CA

WAGE SCALE:          $20.00-$22.00

BENEFITS & PERKS:

• Medical, Dental, Vision & Retirement plans
• Paid time off - Vacation, Sick & Holidays
• Monday- Friday Schedule
• Room for growth and be a part of an amazing team

RESPONSIBILITIES:

• Manage all tickets and provides reporting on status of outstanding tickets, IT expenditures and network performance.
• Assists with assigned projects, including systems testing for IT change management.
• Lead IT hardware and software review, purchasing & processing invoices.
• Basic end user support.
• IT request processing and tracking.
• Working alongside with the Business Process Analysts to create and maintain end user documentation.
• Provide training for new users.
• May assist with development and implementation of new programs and procedures.
• Assists with technology initiatives for joint ventures with their own customized IT environment.
• Abides by all safety rules set forth by company and governmental regulatory agencies and ensures that hazardous conditions are reported and corrected.

QUALIFICATIONS:

• Associate's Degree or equivalent from two-year College or technical school; or one year related experience or training.
• Up to date technical knowledge related to IT equipment and systems.
• Strong written, organizational and verbal communication skills.
• Advanced knowledge of MS Office applications such as Word, Excel, Outlook and PowerPoint. 
• Knowledge of SAP is highly desired but not required.
• Ability to operate a variety of office equipment and to collaborate with a team
• Has valid CA driver's license.

COMPANY:

Pacific Coast Building Services, Inc. is a group of professionals committed to providing excellent service to Alcal Specialty Contracting, Inc., Alcal Glass Systems, Inc., Spilker Pacific, LLC and Pacific Coast Contracting Specialties, Inc.  They specialize in installation and servicing of insulation, roofing, waterproofing, fire stopping, garage doors, and glazing for large and small commercial and residential construction projects

We are committed to promoting diversity and welcome applications from all qualified individuals. We desire priority referrals of veterans/protected veterans, and individuals with disabilities (IWDs). We utilize E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security. Drug free workplace and EOE/M/F/Vets/Disability.