It Support Assistant

Job Description
Waterworks Aquatics is a premier swim school that is seeking an IT Support Assistant that will provide hardware and software support, training, and consultation to its respective departments. Providing support in an effective and efficient manner and aid in the upkeep of workstations and network systems to maximize availability to services required for operations.
General Responsibilities:

• Entry level support of workstations, printers, wireless systems and technology to support staff.
• Follow up, assign and ensure IT trouble tickets are being completed in a timely manner.
• Aid in the monitoring of higher tier systems.
• Monitor inventory of all IT hardware, peripherals and software licenses.
• Aid in the maintenance of networking equipment.
• Completing light maintenance duties when needed
• Aid the maintenance team in finding/purchasing parts and scheduling vendors when needed.

General Qualifications:

• Minimum of 1 year in an entry level position
• A+ Certification – Preferred but not required

Knowledge/Skills:

• General knowledge of Windows workstations, printers, networking
• Able to effectively communicate.
• Must have a “can do” attitude.
• Must be able to effectively prioritize and meet deadlines.
• Must be a creative problem-solver.
• Must have impeccable follow through.
• Must be teachable and open to feedback.
• Ability to lift up to 50 pounds.

Job Type: Part-Time
Compensation: Depending on experience