Job Description
IT Specialist is an administrator that maintains, upgrades and manages customer software, hardware and networks. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of users. You must have knowledge of Meraki and Cisco routers and switches, Microsoft 365 in all aspects, VM Ware, Tenant migration, managing firewalls, creating and managing active directories. Also, management experience is preferred.
Your goal will be to ensure that the customer technology infrastructure runs smoothly and efficiently.
Responsibilities:
- Actively review real-time monitoring alerts and provide proactive support
- Install and configure software, hardware and cloud infrastructure resources
- Manage servers and IT management tools
- Assist in developing and maintaining customer networks
- Monitor performance and help maintain systems according to requirements
- Troubleshoot issues and outages
- Ensure security through access controls, backups and firewalls
- Upgrade systems with new releases and models
- Consult with customers to discover and recommend technology
- Develop expertise to train staff on new technologies
- Build customer documentation and IT policies
- A part of the helpdesk team
- Assists with office management
Requirements / Education:
- Proven experience as an IT Administrator or similar role
- Experience with servers, networks and patch management
- Knowledge of system security and data backup/recovery
- Familiarity with various operating systems and platforms
- Resourcefulness and problem-solving aptitude
- Excellent communication skills
- AS or BS in Computer Science, Information Technology or relevant experience
- Professional certification is a plus (e.g. Microsoft Certification, Cisco Certification, etc.)Responsibilities:
- Conduct industrial maintenance tasks to ensure optimal equipment performance
- Fabricate and assemble components according to specifications
- Calibrate and adjust machinery to meet quality standards
- Maintain accurate records of maintenance activities and repairs
- Troubleshoot and diagnose issues with electrical and instrumentation (E&I) systems
- Install, repair, and maintain low voltage electrical systems
- Work with distributed control systems (DCS) to monitor and control industrial processes
- Apply mechanical knowledge to troubleshoot and repair equipment
Job Type: Full-time
Pay: $75,000 - $110,000 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
- 8 hour shift
- Bonus opportunities
Work Location: In person