Address
Form of workIT Network Systems Administrator
About the Role / Position Summary
IT Network Systems Administrator supports the day-to-day IT systems administration in partnership with the rest of the IT team. Responsibilities include solving service tickets for systems and networking issues and training for new and terminating employees regarding technology assets and access to FEG systems.
Position Responsibilities
Hardware and Software Administration (Set up and Maintenance) – 50%
- Install/build, test, and maintain a variety of computer and network hardware and software systems including servers, laptops, desktops, communications equipment (digital & IP phones, video conference), and office equipment;
- Perform diagnostics tests and modify or repair hardware systems as needed;
- Provide front-end support to office personnel, both onsite and remotely via email, phone, remote session, and face-to-face;
- Assist users in troubleshooting and resolving problems with hardware, software, office and communications equipment, network and remote connectivity;
Data & Asset Management – 30%
- Manage group policies and active directory;
- Relocate users as required, when they are assigned to a new office or work area. This includes breaking down, transporting and setting up equipment, checking connectivity, and ensuring the satisfactory operational status of the users in their new areas;
Training & Project Management – 20%
- Provide regular and ongoing training to users in both large and small groups, and individualized training as necessary for new or modified equipment and software.
- Assist with IT projects as assigned by the department lead.
You’ll enjoy this job if you…
- Enjoy working in and learning about the financial investment industry and continuing to improve product knowledge and technology skills that support it.
- Enjoy ensuring clients (employees) have excellent customer service.
- Maintain the strictest confidentiality of sensitive matters and materials while carrying out all responsibilities in an honest, ethical and professional manner.
- Listen and learn while taking full ownership of individual scope of work.
- Care about data quality and consistency.
- Enjoy juggling multiple tasks in a fast-paced environment subject to frequent interruptions
- Work collaboratively in a team environment with a spirit of cooperation
What We Expect / Qualifications
- Associate degree in computer science or information systems or commensurate work experience.
- 2+ years’ experience in a technology team at a mid-size company, preferably finance or investment-related.
- 2+ years’ experience with setup and maintenance of office and communication equipment.
- Must be able to proactively perform analysis on all types of problems and issues, professionally suggest solutions, and implement as quickly and efficiently as possible to the satisfaction of the internal customer;
- Exemplary knowledge Microsoft 365 (Intune, Entra, Defender, etc.), Cisco AnyConnect, Meraki and DNS and ability to learn internal proprietary software. MCSE Certification preferred.
- Must be able to lift and carry monitors, PCs and related peripherals short distances and/or use a hand-truck or dolly where necessary, to transport and set up PCs and other technology equipment.
What We Offer / Benefits & Compensation
- Competitive compensation and bonus opportunities commensurate with qualifications and performance
- Employer Paid Life/STD/LTD and subsidized Medical, Dental & Vision plans.
- Wealth Benefits including company contributions into 401(k) and ESOP programs.
- Paid Time Off (Holidays, PTO, Parental Leave) and flexible/hybrid working.
- Employee Led Culture Committees dedicated to enabling a happy and healthy company culture.
Why FEG?
FEG is an independently owned advisory firm that provides investment consulting, outsourced chief investment officer (OCIO), and research services to predominantly institutional clients, such as university endowments, private and public foundations, religious organizations, healthcare institutions, corporate retirement plans, and select family offices.
Founded in 1988, FEG has served communities, both directly and by helping our clients fulfill their missions, for over 35 years. FEG employs over 145 professionals across offices in Cincinnati, Ohio, Dallas, Texas, and Indianapolis, Indiana, with approximately $79.5 billion* in client assets under advisement.
LIMITATIONS AND DISCLAIMER
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.
1As of December 31, 2022. Assets under Advisement (AUA) include discretionary and non-discretionary assets of FEG and its affiliated entities. These assets are typically non-discretionary. Some asset values may not be readily available at the most recent quarter-end; therefore, the previous quarter's values were used and may be higher or lower depending on current market conditions. Of the $72.5bn in AUA, FEG's total assets under management (AUM) of $11.8bn includes discretionary ($10.1bn) and non-discretionary AUM ($1.7bn). Institutional clients include Charitable organizations, Community Foundations, Corporate, Healthcare, Higher Education, Independent Schools, Insurance, Native American Tribes, Private Foundations, Public Funds, Religious Organizations, and Taft Hartley. Nonprofit clients include Charitable organizations, Community Foundations, Healthcare (nonprofit), Higher Education, Independent Schools, Private Foundations, and Religious Organizations.
FEG Investment Advisors is an Equal Opportunity Employer.
Contact
hr@feg.com
Fund Evaluation Group, LLC
201 E. Fifth Street, Suite 1600
Cincinnati, OH 45202
www.feg.com
