It & Network Specialist

Position Summary

The IT & Network Specialist acts as the first point of contact for employees needing assistance with software, hardware, network, and mobile devices. Collaborating with the VP of Information Services, the IT & Network Specialist also supports company initiatives and departments projects. This position will be responsible for managing and completing tasks that require significant autonomy, resourcefulness, and adaptability.

Essential Functions

Act as a steward for SOCII and ISO certification initiatives, ensuring the integrity and security of company data.

• Assist with maintenance and technical operation of:
• Multi-host VM/VXRail VM environment
• MS Windows Workstations / MS Windows Servers
• MS Active Directory, DNS and DHCP
• MS Exchange (or equivalent)
• MS SQL servers
• Troubleshoot all network connectivity related issues
• Installation of all network related communications drops
• Assist with maintenance of VOIP telephone system
• Installation and maintenance of:
• network devices such as printers, scanners, switches
• end user workstations
• security systems such as video and door locks
• Willingness to accept direction from supervisors and welcome input from peers to improve quality and performance
• Implement policies and procedures related to information technology, as directed
• Maintain IT policies and protocol, including PII/PPI
• Evaluate new network technologies and services
• Insure on-time delivery of all assigned projects and objectives
• Provide documentation and tracking of information such as hardware and software inventory
• Other related duties as assigned

Knowledge, Skills, and Abilities

• Proficient skills in VM-ware and VM-sphere
• Broad knowledge and applied practice in computer hardware and network tasks
• Ability to take initiative with new and existing projects; a self-starter who seeks resources to learn new tasks
• Adept at problem-solving and resourcefulness
• Excellent communication skills across all levels of the organization
• Ability to speak, read, and write in the English language
• Strong organizational and multi-tasking skills, with great attention to detail
• Adaptable to change in a fluid, rapidly changing environment
• Work successfully in both a team environment and independently, with considerable self-direction

Minimum Qualifications

• Associate degree in related field of study
• One year of practical experience in the KSA’s listed above

Non-essential Qualifications (desirable but not required at time of entry):

• Bachelor’s Degree in a related field
• Microsoft Certified System Engineer (MCSE)
• Prior experience in the print and mail industry

Job Type: Full-time

Pay: $26.50 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Education:

• Associate (Preferred)

Experience:

• network: 1 year (Required)
• VMware/VMsphere: 1 year (Preferred)
• Computer hardware: 1 year (Preferred)

Ability to Commute:

• Ferndale, MI 48220 (Required)

Work Location: In person