IT NERC Intern

General Description:
EDPR is providing an internship for our NERC program by engaging our interns in the core of our operations. As a valued member of the team, the intern will do exciting, challenging work, solve real-world problems, and make a meaningful impact.
The intern will actively participate in both special projects to enrich their experience and maximize their exposure to the EDPR's mission and work alongside full-time engineers to experience the daily expectations and relationships required for success on a high-performance technical team. Most importantly, EDPR's IT is a team in which all employees are vital to the company's success, and value a respectful and friendly collaborative environment.
This is a 10-week full-time and paid internship that will start on or around June 3, 2024 with an end date of around August 9, 2024.
Main Accountabilities:

• Provide smart hands support for telecommunications infrastructure and services
• Knowledge on network devices (Routers, switches, firewalls) and protocols.
• Document all support work and update existing Standard Operating Procedures
• Installing, removing or swapping equipment
• Support and assist in the troubleshooting and testing of network equipment and servers.
• Maintain network and infrastructure inventory database.
• Replace failed networking components as needed
• Support on requirements for compliance stakeholders
• Update and refresh hardware, operating systems, firmware and software to provide needed functionality and security
• Auditing network elements and updating systems of record

Minimum Qualifications:

• Clear understanding of concepts like Network Design, troubleshooting, monitoring, support and Management;
• Fundamental understanding of and hands-on experience with network technologies including firewalls, routing/switching, VLANs, and 802.11a/b/g/n/ac wireless
• Understanding of Microsoft products and/or complementing products preferred
• Competency in Analytical Problem Solving, Strong Communication, Customer/Partner Relationships, and Technology Expertise preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)