As the IT Delivery Manager, you will play a pivotal role in FDA’s IT modernization by ensuring the seamless execution and delivery of IT projects. This leadership position is responsible for managing the lifecycle of complex IT projects from inception to completion, ensuring they are delivered on time, within budget, and to the specified quality standards.
- Collaborating with project stakeholders, other development teams, vendors, technical teams, and end users, to comprehend business requirements and design solutions for a range of diverse problems.
- Engage with internal and external stakeholders to define project scope, objectives, roadmaps, timelines, and deliverables.
- Develop and maintain project plans, outlining the tasks, timelines, and resource requirements. In JIRA, Confluence and/or Microsoft Project.
- Provide strategic input on project and portfolio management, resource allocation, and the optimization of delivery processes.
- Driving team members to anticipate and resolve potential blockers (e.g., technical/ people constraints), and ensuring impediments and blockers are removed or escalated as needed
- Advise and assist with inputs to resource allocation that contributes to the effective execution of project objectives.
- Lead and manage a cross-functional modernization team, including developers, testers, business analysts, and other relevant roles.
- Implement process improvements based on project retrospectives and feedback.
- Implement and oversee quality assurance processes to ensure the delivery of a high-quality products.
- Ensure comprehensive documentation is maintained for all project activities, including updating project management tools like JIRA and Confluence.
WHAT YOU’LL NEED TO SUCCEED:
- Bachelor’s degree in business, IT, or a related field (or equivalent experience)
- 10+ years of industry experience
- Experience with partnering with Agile Coaches and Agile CoE to help identify and deliver against training needs to support Agile practices
- Must be able to commute in the local MD and VA area, including Silver Spring, MD and Falls Church, VA as needed. Must be able to work two days at the client's Silver Spring office, if needed.
- 5+ years of customer facing delivery experience
- 3+ years of experience leading Agile delivery teams; including value delivered, burn-down charts, cycle time, etc.
- Experience with Atlassian tools (JIRA, Confluence)
- Familiarity with project management methodologies and software development lifecycle methodologies, including HHS EPLC requirements
- Experience with influencing and driving change within the organization
- Enterprise level experience with large and complex IT modernization efforts
- Prior HHS experience
- Experience implementing COTS platform such as Appian/Pega for federal agencies
- Experience in the field of human-centered design, including journey mapping and customer research on user personas
- PMP (Project Management Professional)
- Professional Agile certification, including SAFe methodologies
- Foster a positive and collaborative team culture; aligning closely with both FDA and GDIT leadership
- Excellent written communication and presentation skills
- Excellent stakeholder management abilities
- Ability to manage multiple projects simultaneously and under strict deadlines driven by mandates
- Ability to articulate business process driven requirements into streamlined technical requirements
- Ability to thrive in dynamic environments, showing flexibility and resilience when faced with rapidly changing requirements and technologies
- Being a collaborative team player is paramount. We are looking for someone who not only works well within a team but also genuinely values the input and perspectives of others. This collaborative approach is key to fostering a positive and productive work environment where diverse ideas and viewpoints are welcomed and respected.
- Actively curate a culture supportive of continued learning, transparency, and empowerment
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career.
- Professional growth opportunities including paid education and certifications.
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays