It Manager

Position Summary: Alakai Mechanical Company, based in Honolulu, Hawaii, is actively recruiting for an on-site Information Technology Manager. This position is responsible for day-to-day management of the IT department, including the coordination of ongoing network improvement projects. The IT Manager is responsible for supporting the company’s users with telecommunication and network applications

Duties and Responsibilities: The IT Manager must be able to perform the following:

· Manage all aspects of the implementation and operation of the information and functional systems for the company, including multiple cloud based systems, network, phone systems and end-user computers.

· Manage communications and working relationships between IT and other departments within the organizations as well as multiple outside IT services vendors

· Provide help desk and technical services assistance to on-site and remote employees

· Design, develop, implement, and coordinate policies and procedures for IT department. Assure compliance Standard Operating Procedures

· Implement, maintain, and ensure maximum uptime for telephone system and network servers

· Develop an annual IT budgets and schedules for information technology projects improvement and ensure cost effectiveness

· Oversee the projects from conception to completion on schedule

· Provide management and guidance for IT supports of desktop and thin client for end users

· Carry out IT installation, implementations, configurations and other technical duties as required

· Working with service provider to design an off-side backup co-location

Qualifications: To qualify for this position, an individual must be able to perform and meet the following listed knowledge and skills below:

· BS in Computer Science, Management Information System or similar degree

· Minimum 5 years working experiences as an IT manager or relevant experience

· Experience with the following systems are preferred: VMware, Thin client, Palo Alto, Arctic Wolf, Cisco, Arista and Viewpoints

Knowledge, Skills and Abilities:

· Demonstrated experience leading and/or managing IT projects

· Excellent knowledge of networking firewalls, gateways, network switches, cyber security, cloud based applications and network fiber and copper cabling

· Understanding and experience with managing VMware servers, servers, thin client, personal computer, and printer

· Understanding and experience with VOIP telephone system deployment and troubleshooting

· Ability to effectively communicate professionally with executive management, IT staffs and end-users

· Maintain and enhances existing computing systems including: Foundation Accounting servers, Plan and coordinate with department users and vendors to migrate data to new cloud based accounting system – Viewpoint/Vista application by Trimble.

· Experience with personal computer equipment, LAN, WAN networking.

· Knowledge of repairing and building new PC with computer parts.

· Ability to handle multiple tasks and projects at one time and prioritize effectively

· Ability to respond as needed within an appropriate time-frame

· Ability to organize effectively

· Ability to communicate and response to IT staffs effectively in timely manner

Physical: May require carrying computer equipment to go up a flight of stairs. Must be able to lift 50lbs. Must be able to stand and walk for long duration inside the production warehouse

Language Skills: Ability to understand, write and speak the English language

Work Environment:

Individual must have good verbal and written communication skills and work collaboratively with other team members.

Must have a good understanding that this is a support position with the priority to assist operational revenue generating departments and individuals.

Job Type: Full-time

Pay: $110,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation package:

• Bonus opportunities
• Yearly pay

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Honolulu, HI 96819: Relocate before starting work (Required)

Work Location: In person