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Form of workIT Desktop and Applications Support - 31958 University Staff
Description
University of Colorado Anschutz Medical Campus
Department: Radiation Oncology
Job Title: IT Desktop and Applications Support
Position: # 00817142 – Requisition: # 31958
Job Summary:
The Department of Radiation Oncology, Division of Medical Physics has a full time opening for an Information Technology professional. This position will report to the IT Program Director and will be responsible for the day to day management of IT operations. Position will coordinate with multiple departments and organizations across the front range of Colorado to effectively implement, maintain, and upgrade hardware and software that supports the clinical, education and research functions of the Department of Radiation Oncology. This includes locations at the Anschutz Medical Campus, Highlands Ranch Medical Center, Cherry Creek Medical Center, Longs Peak Medical Center, and additional sites as needed. Duties include but are not limited to:
Desktop, laptop, and mobile device support for all radiation oncology staff, including physicians, physicists, medical residents, physics residents, research labs, and support staff at multiple locations across the Front Range.
Support and maintenance of research labs including the animal irradiator core, vivarium, computers attached to medical devices, microscopes, imaging devices, software, on-prem storage servers.
Responsible for installation new software versions and/or performing system upgrades, including coordinating with vendors on vendor-installed software and hardware.
Responsible for ensuring the software and hardware systems as well as the network connectivity are operating normally to support clinical operations.
Responsible for coordination of archiving and retrieval of patient data within UCHealth systems and servers
Why Join Us:
At the Department of Radiation Oncology at the University of Colorado School of Medicine our mission is to provide the highest quality care to patients with all types of cancers and certain benign tumors. The department aims to achieve excellence in professionalism and performance of our services. We seek to create a climate that fosters innovation and allows patients access to the newest cutting-edge treatments. The Department of Radiation Oncology is integrated within the award-winning, nationally celebrated University of Colorado Hospital, within the larger University of Colorado Health system.
The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off – vacation, sick, and holidays and more. To see what benefits are available, please visit: https://www.cu.edu/employee-services/benefits-wellness (https://apptrkr.com/get_redirect.php?id=4823530&targetURL=https://www.cu.edu/employee-services/benefits-wellness) .
Diversity and Equity:
The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans. The University of Colorado is committed to diversity and equality in education and employment.
Qualifications:
Minimum Qualifications:
Entry Professional:
Bachelor's degree in computer science, management of computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.
Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.
Intermediate Professional:
Bachelor's degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution and 2-3 years of professional level experience with IT desktop support and Applications Support.
Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.
Senior Professional:
Bachelor's degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution and 4-5 years of professional level experience with IT desktop support and Applications Support.
Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.
Principle Professional:
Bachelor's degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.
Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.
The level requires extensive, diverse and progressively responsible experience, including direct responsibility for system administration, support and maintenance local desktop applications. Previous experience managing Desktop and application support for more than 50 users.
Preferred Qualifications
1-2 years experience with Desktop, laptop and mobile device support including software installation and system upgrades.
1-2 years application support
Proficiency in Microsoft applications, Windows OS, and Mac operating systems.
Experience with Active Directory, Windows Imaging, Scripting, Powershell, SCCM / Configuration Manager, Windows Server, iDRAC, and other remote systems management
Competencies
Ability to communicate effectively, both in writing and orally.
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
Outstanding customer service skills.
Demonstrated commitment and leadership ability to advance diversity and inclusion.
How to Apply:
For full consideration, please submit the following document(s):
A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position
Curriculum vitae / Resume
Three to five professional references including name, address, phone number (mobile number if appropriate), and email address
Screening of Applications Begins:
Applications will be accepted until finalists are identified, but preference will be given to complete applications received by November 30, 2023. Those who do not apply by this date may or may not be considered.
Anticipated Pay Range:
The starting salary range (or hiring range) for this position has been established as:
Entry Professional: $50,733 - $64,532
Intermediate Professional: $55,209 - $70,226
Senior Professional: $59,686 - $75,920
Principle Professional: $68,639 - $87,308
The above salary range ( or hiring range ) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.
Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.
Total Compensation Calculator: http://www.cu.edu/node/153125 (https://apptrkr.com/get_redirect.php?id=4823530&targetURL=http://www.cu.edu/node/153125)
ADA Statement:
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu (https://apptrkr.com/get_redirect.php?id=4823530&targetURL=hr.adacoordinator@cuanschutz.edu) .
Background Check Statement:
The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.
Vaccination Statement:
CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases (https://apptrkr.com/get_redirect.php?id=4823530&targetURL=https://www.cdc.gov/vaccines/schedules/downloads/adult/adult-combined-schedule.pdf) . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program (https://apptrkr.com/get_redirect.php?id=4823530&targetURL=https://research.cuanschutz.edu/ehs/home/divisions/occupational-health/oh-enrollment) .
Application Materials Required: Cover Letter, Resume/CV, List of References
Job Category : Information Technology
Primary Location : Aurora Department: U0001 -- Anschutz Med Campus or Denver - 22102 - SOM-RO Med Physics General Ops
Schedule : Full-time
Posting Date : Nov 28, 2023
Unposting Date : Ongoing Posting Contact Name: MANDY WHITTON Posting Contact Email: MANDY.WHITTON@CUANSCHUTZ.EDU (https://apptrkr.com/get_redirect.php?id=4823530&targetURL=MANDY.WHITTON@CUANSCHUTZ.EDU) Position Number: 00817142
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The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.
