It Computer/Network Tech/Consultant - Remote

Worksite can be in our Burlington Office.

**If the residence is more than 100 miles from our location (nationwide) then work from home is available.

ABOUT OUR COMPANY:Cure Solutions take pride in providing dedicated, detailed, and focused service, ensuring that clients experience only the most reliable and enjoyable use of their computers, network systems, and Internet connections.

Cure Solutions has been in business for a decade in Southeast Iowa, serving both residential and business clients.

Local computer firm that is hired by area businesses as a IT solution to their computer problems. We provide Tier 2 support to companies that currently have a tech on staff and Tier 1 support to companies that don't require the need for a full time computer tech.

Due to the nature of our business we offer hands on training with every possible technology available. Since we have a vast variety of customers we have the ability to work with almost every solution available enabling our employees to obtain a great deal of experience that they would typically not receive being in a single IT department in a small or large corporation because WE are the IT department for hundreds of area businesses with different needs. Whether it is a Bus company that needs support to depots across the US or a bank needing to link 8 branches we are always doing something different.

NETWORK TECH JOB DESCRIPTION:

• Training of other employees in a certain area of work
• Going onsite to visit with customers and repair problems at their location
• Company vehicles are provided and travel is limited to a 100 mile radius of our office.
• Act as tier-2 support for companies that currently have a IT person on staff and needs help occasionally for more advanced issues.
• Setting up and beta testing the newest technologies that get released in the market.
• Working with several fortune 1000 companies and providing them with field tech support in the area.

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• SOME TECHNOLOGIES THAT NETWORK TECHS SUPPORT:
• Exchange Server 2016/Office 365
• Windows 2016/2019 Active Directory Administration and Implementation Citrix/Windows Terminal services setup and support
• Setting up VPN's using Cisco Firewalls, Sophos Firewall's, Cisco Switches.
• Installing and managing virus software on large scale networks
• Microsoft SQL Server
• Providing support via the help desk phone calls
• Going onsite to visit with customers and repair problems at their location
• Company vehicles are provided and travel is limited to a 100 mile radius of our office
• Fixing computers that come in for repair (motherboard, spyware, viruses, upgrades)
• Advising new customers on what computer to purchase

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• REQUIREMENTS:
• 2-3 Year experience in the networking field
• College education, MCSE, or A+ Required

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• BENEFITS:
• Profit sharing
• Health Insurance
• MCSE/A+ Training
• IRA Retirement with Employee/Employer matching program

Job Types: Full-time, Contract

Pay: $15.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

Application Question(s):

• Can you pass a criminal background check? (No Felonies or misdemeanors)
• What certifications do you have?
• Have you worked for a Managed Service IT Provider before? (Optional)
• Based on your qualifications, What type of salary do you desire?

Education:

• High school or equivalent (Preferred)

Experience:

• Help desk or PC/Network Support: 2 years (Required)

Work Location: Remote