It Clinical Application Analyst I (Epic Radiant) Hybrid

The Clinical Application Analyst I functions as a team member responsible for assisting in providing application(s) configuration support to enhance department's operational efficiencies, patient safety, and departmental workflow needs.  The Analyst I responsibilities include:

        Participates in needs assessment, software design, implementation, support, and reporting.

        Assists with data collection from clinical subject matter experts, to facilitate design which will represent an improved clinical workflow.

        Assists with the design of clinical workflow in conjunction with the clinicians; workflows will focus on improved efficiencies, as well as incorporating quality initiatives.

        Participates in change management activities to support successful system deployments and enhancements.

        Participates in unit and integrated testing of the software to ensure that the design objectives are met.

        Assists with the development of end-user training materials and supports training efforts. 

        Assists other team members in ensuring good documentation standards.

        Provides input into escalation of issues with appropriate internal resources.

        Assists in the development of policies and procedures in collaboration with clinicians, other team members, and IT Application manager.

        Assists with the development and maintenance of system documentation.

        Troubleshoots issues with vendor assistance, to resolution

        Supports/troubleshoots Hospital Information Systems inbound/outbound interfaces as appropriate.

        Creates reports as needed and works problem tickets. 

        Works with other Application Analysts to insure system integrations.

        Utilizes and maintains appropriate change control procedures and standards.

        Prepares detailed flowcharts/diagrams to assist with design decisions and problem analysis.

        Performs on-call duties as required.

Education:

        High School diploma or equivalent required.

        Bachelor degree preferred.

Experience & Knowledge:

Must have a minimum of 1 year of experience working with Clinical Applications such as:

• Laboratory systems (CoPath, Soft Lab, HCLL Blood Bank)
• Radiology systems
• PACs
• OTTR
• Pharmacy systems (Management, dispensing)
• Eclipsys Sunrise Clinical Manager
• Perioperative systems (Picis)
• Cardiology systems (HeartLab)
• Home Health systems
• Emergency Department systems
• Ambulatory EMR systems
• Document Management systems

Clinical experience and workflow redesign experience is a plus.

Good written and verbal communication skills are required.

Ability to work in a team environment is required. 

Understanding of JCAHO and HIPAA requirements necessary.

Knowledge of change control procedures and standards are a plus.

Knowledge of MS Office required.

Knowledge of MS Visio and Project are a plus

Special Skills & Equipment Knowledge:

        Knowledge of LAN, DNS, and networking is a plus.

        Ability to work with servers and apply software upgrades is a plus.

       Knowledge of disaster recovery and backup procedures are a plus.