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Form of workState Fund Information Technology has an opening for an Application Support Manager in the Cloud Operations unit. The Application Support Manager is responsible for the daily operations of State Fund business applications, infrastructure maintenance, build and deployment, and release management.
The main responsibilities of this position include but is not limited to the following:
• Manage and oversee (plan, organize, direct, and control) the operations of release and infrastructure area of Cloud Ops and security.
• Lead and oversee IT functional area including Development Operations.
• Lead and oversee cloud project portfolio including but is not limited to plan, design, and implement State Fund on-prem applications to the cloud.
• Supervise subordinate staff including but is not limited to Information Technology Supervisor I, Information Technology Supervisor II, and/or Information Technology Specialist II classifications.
• Lead and oversee cloud infrastructure and ensure operation efficiency by continuous improvement
• Develop and implement policies, guidelines, and security standards for cloud infrastructure
• Assess / monitor operational processes and optimize performance of team
• Regularly review / monitor assignments to identify and address issues, needs, and incidents
• Develop procedures and workflow processes to streamline operations
• Collaborate with reporting Manager to prioritize projects including but is not limited to cloud infrastructure, maintenance, disaster recovery, application releases, technology stack, budget and forecast, staff engagements, and team build.
• Collaborate with cross-functional stakeholders including but is not limited to the Development, Quality Assurance, and Infrastructure teams
• Develop metrics for team reporting and operations
• Available after hours and weekends as needed. On call 24/7 as needed
As a successful candidate you should,
• Have strong concepts of cloud technology including application migration strategy, infrastructure design and maintenance, and cloud services (AWS preferred)
• Have strong management experience in technology sector, preferably experience with managing subordinate managers.
• Have strong concepts on DevOps / build and deployment / release management including extensive experiences in cloud technology, concepts, design, and security.
• Have strong project management skills with experiences managing multiple critical projects
• Possess excellent verbal/written and interpersonal communication skills
• Energetic, dependable, organized, and extremely detail-oriented
• Ability to design, plan, and execute to meet objectives and timelines
• Ability to design, plan, and implement policies, procedures, and workflow processes
• Ability to effectively work with and relate with other people and teams to keep projects on schedule and completion
• Ability to manage and prioritize multiple projects, tasks, incidents, and meetings
• Ability to demonstrate and lead by example
• Ability to manage multiple priorities and meet deliverables on time
This position requires proficient knowledge of the following:
• Working knowledge of the Cloud architecture and services (AWS preferred)
• Proficient knowledge of Cloud Technology, VMs, network, security best practice, Windows and Linux O/S, SQL and Oracle DBs, .NET and Java languages
• Knowledge of principles, practices, and techniques of personnel management and supervision to oversee the work activities of staff
• Knowledge of time management techniques to oversee efficient prioritization and completion of work unit tasks for staff and self
• Working knowledge of SDLC, Operations concepts, and Cloud security standard practice
• Working knowledge of pre-production and production environments including server provisioning and monitoring tools
• Working knowledge of the Change & Release Management process and procedures
• Proficiency with Change, Problem, Incident tracking software
New to state candidates will be hired into the minimum salary of the classification or minimum of the alternate salary range when applicable. Placement to alternate salary range may be based on education or experience identified in your state application.
You will find additional information about the job in the Duty Statement .
Working Conditions
Telework may be available and is subject to change based on State Fund guidelines and business needs.
Selected candidate(s) hired may be required to attend in-person Onboarding at our Vacaville office with expenses for attendance paid by State Fund.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY MANAGER I
- Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-409625
Position #(s):
402-415-1405-XXX
Working Title:
IT Application Support Manager
Classification:
INFORMATION TECHNOLOGY MANAGER I $8,849.00 - $11,857.00
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Telework
Job Type:
Permanent, Full Time
Department Information
State Fund is California's largest provider of workers' compensation insurance. Established in 1914 by the state legislature, we offer diverse and comprehensive products and services that provide a strong and stable option for employers and injured employees with fast, reliable claims service and medical and indemnity benefits.
Our culture centers on our purpose and values. We exist to provide fairly priced workers' compensation insurance, make workplaces safe, and restore injured workers. To fully represent California, we are committed to our employees by embracing and celebrating our diverse workforce and fostering inclusion to make the workplace a dynamic environment for all. We recognize and reward high performance, yet value a healthy work/life balance.
Department Website: http://www.statefundca.com
Special Requirements
Resumes submitted in lieu of the STD 678 may not be accepted. Completed STD 678 must include duties performed, start and end dates, and hours worked per week for each position held.
The successful candidate must reside in California upon appointment.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/10/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
State Compensation Insurance Fund
Attn: JC-409625 VL
PO BOX 659015
Sacramento , CA 95865
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
State Compensation Insurance Fund
JC-409625 VL
2275 Gateway Oaks Drive
Sacramento , CA 95833
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
Benefits Benefit information can be found on the CalHR website and the CalPERS website.
State Fund employees are eligible for a number of benefits. Our benefit package includes:
Health Benefits Program (CalPERS), Retirement (CalPERS), Employer Health and Consolidated Benefits Contributions, Dental, Vision, 401(k) and 457 Deferred Compensation Plans, Employee Assistance Program, Group Legal Services Insurance, Holidays, Vacation/Sick/Other Paid Leave, Flex Elect Reimbursement Program, Wellness and Recognition, Alternate Work Schedules, Transit Pass Program, Tuition Reimbursement, Dependent Scholarship Program, Leadership Training, Mentoring Program
https://www.statefundca.com//Home/StaticIndex?id=https://content.statefundca.com//careers/Index.asp
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: http://www.statefundca.com
Human Resources Contact:
Vanessa
(916) 924-5074
VLa@scif.com
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Rosa Gil-Robles
(800) 499-8668
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Background Investigation
Prior to employment with State Compensation Insurance Fund, a background investigation (BI) will be initiated.
Acknowledgement
Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
By applying to this position, you are also acknowledging that you have received the following information:
- California State benefits
- Duty statement/Job Description
- Salary ranges and steps for the classification(s) advertised
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
