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Form of workRequisition ID: 16514
Join us in building a better future for Arizona!
SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.
Why Work at SRP
SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:
- Pension Plan (at no cost to the employee)
- 401(k) plan with employer matching
- Available your first day: Medical, vision, dental, and life insurance
- Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
- Parental leave (up to 4 weeks) and adoption assistance
- Wellness programs (including access to a recreation and fitness facility)
- Short and long-term disability plans
- Tuition assistance for both undergraduate and graduate programs
- 10 Employee Resource Groups for career development, community service, and networking
The IT Application Administrator collaborates and works with different roles within ITS, including Business Analysts, Business Process Analysts, Project Managers, Information Architects, and Systems Administrators. The job responsibilities are challenging and varied. The administrator will be responsible for Information Management repositories designed for specialized content.
As part of the Information Technology Services (ITS) division, the Information Management team is helping SRP (Salt River Project) empower a data-driven and collaborative organization through the optimization and delivery of information assets. Our team focuses on quality solutions using Web and Digital Asset Management as part of an overarching Enterprise Content Management philosophy.
Our group supports solutions for managing digital assets (audio, image, video, etc.), web sites (html pages, images, page assets), and engineering drawings (MicroStation and AutoCAD).
- Provide day to day administration, support, and monitoring of systems including identifying systems problems, assessing severity of the issues and prioritizing responses as appropriate.
- Consult with business subject matter experts to deliver and mature solutions including design, implementation, and migration phases translating business requirements into functional solutions
- Support integrations with other applications
- Develop access solution via TIBCO; team provides knowledge of APIs and repository best practices
- Support of vendor supplied modules for linking repositories
- Work with vendor to promote requested SRP feature sets
- Monitor business unit activity to find and implement automation
- Work with other IT teams on system error remediation
- Plan and perform periodic patching and platform upgrades
- Develop and maintain operational documentation
- Responsible for executing the application roadmap
- Provide tier 2 and 3 technical and functional support
- Participate in weekly on-call rotation
- Handle other duties and special projects as assigned
Promotion to Level 2 requires a minimum of two years experience at Level 1 and demonstrated capability to perform advanced and more difficult work as determined by the supervisor. Promotion to Senior Level requires a minimum of 3 years experience at Level 2, is fully competent in all aspects of functional area of assignment and as such would be recognized as a specialist in area of assignment and may have periodic or occasional lead responsibilities.
The following are key to be being successful in this role:
- Demonstrated proficiency with supporting tools , including Microsoft SQL, Apache Tomcat, SOLR, Microsoft IIS, and PowerShell
- Ability to communicate and work effectively with the stakeholders, ITS Technical staff, and team members at all levels of the organization as well as vendors and consultants is required.
- Demonstrates ability to take initiative and accountability for achieving results
- Ability to handle multiple priorities and effectively prioritize tasks.
- Strong critical thinking and problem-solving skills required.
- Ability to work collaboratively with a team as well as independently.
Experience in the following technologies and the environments in which they run is preferred:
- Bentley ProjectWise
- IPV
- OpenText Media Management
- OpenText LiveSite
- OpenText TeamSite
- Transcoding Solutions (AME, FFMPEG, etc.)
Hybrid Workplace
SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).
Drug/Alcohol Policy Statement
To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.
Equal Opportunity Employer Statement
Salt River Project (SRP) recognizes diversity and inclusion as key drivers of innovation and growth, and seeks to attract a diverse employee base that reflects our community. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status or any other protected status under applicable federal, state or local law. Ultimately, SRP aspires to fully apply the power of diversity and inclusion to build a more equitable and sustainable future for our customers, employees and community.
Work Authorization
All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas.
