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Form of workSRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.
The Application Administrator is responsible for operational and business support for Enterprise Multi-Media repositories. The Administrator is responsible for maintaining SRP Solutions in compliance with security policies and vendor requirements. This position is responsible for ensuring the solutions are readily available and meet their availability goals as part of the Disaster Recovery plan. The Administrator is responsible for support documentation and technical training of other team members.
- Provides day to day administration, support, and monitoring of SRP's enterprise content management systems
- Assists business units in maturing their solution configuration
- Build and implement new business unit solutions
- Monitor business unit activity in effort to find automation opportunities
- Supports integrations with other SRP applications
- Plan and perform periodic patching and platform upgrades
- Develop and maintain operational documentation
- Provide tier 2 and 3 technical and functional support
- Participate in weekly on-call rotation
Promotion to Level 2 requires a minimum of two years experience at Level 1 and demonstrated capability to perform advanced and more difficult work as determined by the supervisor. Promotion to Senior Level requires a minimum of 3 years experience at Level 2, is fully competent in all aspects of functional area of assignment and as such would be recognized as a specialist in area of assignment and may have periodic or occasional lead responsibilities.
Application Administration experience that prepares the individual to perform the stated job duties.
The successful candidate will possess the following skills and experience:
- Consults with business units to deliver solutions including design, implementation, and migration
- Translates business requirements into functional application solutions
- Provides integration support
- Developers access solution via TIBCO; team provides knowledge of APIs and repository best practices
- Support of vendor supplied modules for linking repositories
- Monitors solutions to proactively identify issues/risks and provide resolution
- Responsible for executing the application roadmap
- Works with other IT teams on system error remediation
- Understands Microsoft SQL, Apache Tomcat, SOLR, Microsoft IIS
- Works with business users and IT technical staff in a team environment
- Communicates effectively to stakeholders at all levels of the organization
- Demonstrates ability to take initiative and accountability for achieving results
Experience in the following technologies and the environments in which they run is preferred:
- IPV
- OpenText Media Management
- OpenText LiveSite
- OpenText TeamSite
- Bentley ProjectWise
- Transcoding Solutions (AME, FFMPEG, etc.)
Requisition Details
Requisition ID: 15692
Hybrid Workplace
SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).
Equal Opportunity Employer Statement
Salt River Project (SRP) recognizes diversity and inclusion as key drivers of innovation and growth, and seeks to attract a diverse employee base that reflects our community. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status or any other protected status under applicable federal, state or local law. Ultimately, SRP aspires to fully apply the power of diversity and inclusion to build a more equitable and sustainable future for our customers, employees and community.
Drug/Alcohol Policy Statement
In order to promote the safety and well-being of our employees, customers and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.
All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas.
Why Work at SRP
SRP's success is rooted in our employees' happiness, health and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:
• 401(k) plan with employer matching
• Retirement pension
• Paid vacation
• Parental leave
• Holiday pay
• Sick leave
• Medical, vision, dental and life insurance
• Wellness programs
• Pre-tax benefits
• Short and long-term disability plans
• Tuition assistance
