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Form of workWith more than 50+ years of consecutive growth, we've created a dynamic workplace where over 36,000 employees worldwide are empowered to grow and add to our entrepreneurial culture. To support our continued growth, we're looking to add new talent, like you, to our team! Our people are genuine, creative, and proactive problem solvers who have access to leadership for rapid alignment to make decisions driven by what's right for our customers.
A Medline internship offers you real-world, hands-on experience where you can make a true impact. Interns take ownership of their projects and get a feel for day-to-day work in their respective roles. In addition to a typical Medline workday, the summer is jam-packed with enriching activities, such as social and networking events, leadership presentations, learning and development opportunities, community service projects, plus so much more. The tangible skillset you'll build while doing meaningful work will set you apart from your peers.
Covering a variety of business areas and needs, our internships are available to rising seniors in undergraduate programs. Engineered for personal and professional development, our summer program runs for ten weeks from early June through mid-August.
The problem management team focuses on the identification and resolution of technology problems within the Information Systems department of Medline. The Problem Analyst Intern will be given a project that relates to the problem management process. The intern will look to understand the current process, collaborate with team members, and look for areas of improvement within the given project.
Examples of possible projects/responsibilities include:
- Participating in and coordinating recovery efforts for major or critical production incidents
- Analysis and reporting of incident trend data to identify root causes
- Initiating actions to fix potential interruptions to service identified during proactive and trending analysis of the IS infrastructure.
- Production of statistics and reports to demonstrate where possible repeat incidents are occurring across the organization and manage issues through to resolution
- Assisting with diagnosis of faults and determining whether new incidents are related to known errors or existing problem records
- Production of statistics and reports to demonstrate the performance of the Problem Management process
- Providing incident data and impact analyses to prioritize root cause analysis efforts
COVID-19 Vaccination:
Please be aware that Medline requires all employees starting in this position to be fully vaccinated against COVID-19. This position will require the successful candidate to provide proof that they are fully vaccinated by their start date. Medline is an equal opportunity employer, and will provide reasonable accommodations to those individuals who are unable to be vaccinated for COVID-19 consistent with federal, state, and local law.
Qualifications:
- Junior standing with a minimum 3.0 GPA preferred
- Background in Engineering, Computer Science, or Business Administration
- Ability to explain technical concepts verbally and in written format
- Ability to think critically with the vision to work both tactically and strategically
- Ability to prioritize and handle multiple tasks, while working with minimal supervision.
- Unrestricted permanent US work authorization
Medline's policy is to employ the best qualified individuals without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.
