Internship Program Coordinator

Are you passionate about shaping the future of talent? Do you thrive on building relationships and creating impactful learning experiences? Look no further! Big Bend Hospice is seeking a dynamic individual to join our team as an Internship Program Coordinator.

In this role, you'll team up with our Talent Acquisition Manager to spearhead the development, implementation, and administration of an enriching intern program. Your mission? To craft a transformative experience for our interns, providing them with unparalleled support and guidance as they embark on their professional journey.

As the bridge between our organization and educational institutions, you'll collaborate with all disciplines to ensure both the success of our interns and the alignment of Intern experiences with our organizational goals.

You'll be the driving force behind every aspect of our internship initiatives!

Hospice work is not a job – it’s a calling.

Caring for patients and their families at the end of life requires exceptional people with the spirit and commitment to providing compassionate care.

Big Bend Hospice has been the “Hometown Hospice” in the Florida Big Bend area since 1983. Our non-profit's mission is to “inspire hope by positively impacting the way our community experiences serious illness or grief one family at a time.”

Big Bend Hospice strives to be the employer of choice and is committed to providing the education, tools, and work environment to allow employees to perform at their best. For more information about Big Bend Hospice, visit bigbendhospice.org or us on Instagram, TikTok, and Facebook.

Our Culture

Our culture is cultivated using the following values:

• Integrity - We demonstrate integrity in everything we do
• Accountability - We hold ourselves accountable to the highest standards
• Respect - We respect our patients and the families we serve, and we respect one another
• Stewards - We are good stewards of our resources
• Innovation - We strive for increased knowledge and explore innovative ways to fulfill our mission
• Excellence - We are committed to excellence and helping each employee reach their highest potential

Your Main Duties and Responsibilities

(Includes but, not limited to)

Strategic Program Development:

• Collaborate with the Talent Acquisition Manager in developing and implementing a comprehensive Internship Program that aligns with the mission and objectives of 7 Oaks Healthcare and Big Bend Hospice. *

• Develop program components that include: *

• Measurable learning objectives for participants

• Training for department leaders hosting interns

• Evaluation

• Continuous program improvement initiatives

Recruitment and Partnerships:

• Formalize internship processes by creating Standard Operating Procedure (SOP) documents to ensure clarity and consistency in program execution. *

• Partner with Department Leaders to screen and select interns from diverse academic backgrounds, fostering a dynamic and inclusive internship cohort. *

• Act as the primary liaison between educational institutions, students, faculty, and community partners, delivering exceptional customer service and building strong relationships. *

• Utilize various platforms including HandShake, Nole Network, and Indeed to effectively advertise internship opportunities, ensuring broad visibility and attracting a diverse pool of qualified candidates. *

• Coordinate all aspects of intern activities, including placement, orientation, training, and ongoing support throughout the internship experience. *

• Assist in fostering positive relationships with educational institutions, faculty members, and community partners to promote the Internship Program and enhance recruitment efforts. *

• Maintaining accurate and up-to-date Internship Program records, including student applications, participant agreements, and program evaluations, using appropriate documentation management systems such as Microsoft SharePoint.*

Intern Engagement and Development:

• Partner with the Training and Development Team to prepare interns for orientation and training sessions to familiarize interns with company policies, procedures, and culture. *

• Assign interns to departments and projects based on their skills, interests, and learning objectives, ensuring meaningful and relevant experiences. *

• Monitor intern performance and provide ongoing feedback and mentorship to support their growth and development. *

• Organize and facilitate regular meetings, events, and enrichment activities to foster camaraderie, networking, and professional development among interns. *

• Maintain accurate records of intern activities, evaluations, and other relevant data to track program effectiveness and compliance. *

General:

• Technology: Remains proficient with general office technology, including but not limited to Microsoft Word, PowerPoint, Microsoft Teams, Microsoft Forms, and Outlook. *

• Applicant Tracking System (ATS): Help manage the recruitment process by organizing candidate information, job postings, and communication with applicants. *

• Actively track tasks, engage in recruitment projects, and collaborate with the team. *

• Complete documentation and required reports by deadlines set by Supervisor *

• Other duties as assigned.

• Designates Essential Function of the position.

Required Skills/Abilities:

• Excellent verbal and written communication skills.

• Open-minded and creative thinker who will contribute new ideas to continue to grow the Internship Program.

• Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.

• Excellent interpersonal, organizational, attention to detail, and time management skills.

• Enthusiasm in supporting student success and career development.

• Ability to prioritize tasks and to delegate them when appropriate.

• Ability to act with integrity, professionalism, and confidentiality.

• Fast learner who can easily adapt to new situations and learn new skills.

• Excellent communication skills, both written and verbal, with a professional and customer-focused approach.

• Proficiency in Microsoft Office Suite and experience with applicant tracking systems (ATS), preferred.

• Ability to maintain confidentiality and handle sensitive information with discretion.

• Proactive mindset with a willingness to learn and adapt in a fast-paced environment.

• Commitment to upholding Big Bend Hospice's values and mission.

• Must possess a valid Florida Drivers' License, valid auto insurance, and reliable transportation.

• Strong knowledge and understanding of clinical environment, educational programs and internship requirements.

Requirements:

• Bachelor's Degree in Human Resources, Business Administration, Health Services or related field.

• Previous experience in recruitment coordination or coordinating Internship Programs, highly desirable.

• Valid driver's license and proof of automobile insurance

We Got the Perks:

• Annual PTO accrual based on years of service. For example, 0-2 years of service receive 120 hours of PTO.
• 9 paid holidays annually
• Medical (UHC), dental, vision, STD, LTD, FSA, EAP, life insurance, and supplemental life insurance
• 5% 403B match after one year of employment with us
• Employee recognition programs and discounts
• PSLF (Public Service Loan Forgiveness) eligibility for most roles

Joina Team that inspires hope!

Big Bend Hospice is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. We celebrate diversity without discrimination based on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.