Fast growing, LARGE Automotive Dealer Group wants only the perfect candidate for an Internet Sales Directorposition at one of our Flagship Dealerships located in South Florida. Competitive pay ranging from $150,000-$350,000 depending on experience and results!
WHAT YOU WILL DO:
- Oversee and lead the Business Development Center (BDC) team to achieve sales and customer service goals
- Handle TOs from BDC agents to assist in overcoming objections and setting appointments
- You will NOT just be in a back room sending emails… You will be front and center working shoulder to shoulder with sales managers helping to maximize our current leads and making the customer experience as fast & transparent as possible.
- Coach and mentor team members to generate the most possible appointments from inbound leads and calls
- Develop and implement strategies to optimize BDC operations and enhance efficiency and ensure proper follow-up and communications to ensure client engagement
- Required to manage and Champion the Website to drive increase lead conversion
- Be fully knowledgeable of vehicle inventories, pricing, incentive programs and financing options
- Be punctual for all work schedules and meetings
YOU:
- LOVES helping the team succeed
- Has a strong working knowledge of appointment setting, overcoming objections, follow-up procedures and best tactics to ensure client engagement
- Able to get the team to perform all necessary tasks and work together
- Exceptional skills on the telephone and computer, extensive knowledge of dealership management software, CRMs, Lead Providers
- Must be a people-person, energetic, professional and work well with others
- Deep understanding of best practices for web leads / phone ups / daily activities
- Understanding of Virtual Retailing / Chat & how to “Jump In” and save it
- Experience in coaching and overseeing BDC team members and Salespeople
- At least 5 years of Automotive Internet Sales Management experience
Come learn more about what we offer at the ever-growing Morgan Auto Group family of car dealerships. It's a truly unique organization with endless career potential.