International Programs Coordinator

Job Title:International Programs Coordinator 

Wage Category:Non-Exempt

Report To:Vice Chancellor for Student Affairs

Revision Date:November 15, 2023

Job Statement: 

Under the general supervision of the International Programs Director, this position is responsible for the daily operation and administration of the International Programs Department. This position also assists in the planning, implementation and coordination of short-term student programs. This position serves to contribute to the enhancement of an environment that supports student learning and showcases HTIC as an American educational institution. 

Essential Functions:

• Coordinate short-term programs to include scheduling, arranging activities and transportation, reserving classrooms and equipment, coordinating with instructors for teaching schedules and instructional materials and arranging meal requests.

• Develop curriculum of IP programs in accordance with HTIC's Mission, IP's PLOs and exchanging school's goals.

• Prepare and distribute program materials such as readers, supplies, and identification cards.

• Prepare and disseminate program schedules to appropriate personnel. 

• Create budgets, purchase orders, and fund allocations.

• Provide administrative support to program instructors and chaperones.

• Fill in for absent IP instructors or Activity Chaperones as needed. 

• Translate and respond to verbal and/or written inquiries/statements concerning program or student matters from one language to another. 

• Compile, organize, enter and maintain IP records.

• Conduct program recruitment activities in and out of the country

• Participate in administrative and/or academic committees and meetings.

• Perform general administrative duties, such as filing, scanning, and photocopying.

• Perform other related duties as assigned.

Minimum Qualifications:

• Bachelor's degree in TESOL, Education or a related field from an accredited college or university at the time of appointment; or four years of related experience and/or training; or equivalent combination of education and experience which provides the required education, knowledge, skills and abilities as indicated.

• Intermediate skills in word processing and spreadsheets. 

• Meticulous organization and time management skills. 

• Must be detail-oriented and accurate in duties performed.

• Excellent customer service skills. 

• Able to handle diverse projects simultaneously. 

• Must be able to accommodate a flexible schedule (some weekends, evenings, and holidays).

• Strong language proficiency in English and Chinese, Korean or Japanese including advanced reading/writing and listening/speaking skills. 

• Have a valid driver's license.

Preferred Qualifications: 

• MA degree from an accredited college or university at the time of appointment in TESOL, Education or related field.

• Previous work experience in a school setting. 

• Previous experience working with international populations.

• Previous study abroad experience.

• Previous event coordination experience. 

• First Aid, CPR, AED certification. 

Schedule:

Monday-Friday, 8:00 a.m.-5:00 p.m. (evenings, weekends, and holidays may be required; start and end-times may vary) with 30-minute lunch

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; works well in group problem-solving situations; uses reason even when dealing with emotional topics.

• Customer Service - Responds promptly to student needs; responds to requests for service and assistance; manages difficult or emotional student situations; solicits student feedback to improve service.

• Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

• Communication - Selects and uses appropriate communication methods; expresses ideas and thoughts verbally; exhibits good listening and comprehension; expresses ideas and thoughts in written form; varies writing style to meet needs; and keeps others adequately informed.

• Conflict Resolution - Encourages open communication; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.

• Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.

• Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation.

• Attendance/Punctuality - Is consistently at work and on time; arrives at meetings and appointments on time.

• Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments.

• Initiative - Asks for and offers help when needed.

• Judgment - Exhibits sound and accurate judgment; includes appropriate people in decision-making process.

• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

• Quantity - Meets productivity standards; completes work in a timely manner.

• Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Physical and Cognitive Requirements:

• Repetitive movement of hands and fingers through typing and/or writing.

• Regularly required to sit, stand, walk, and reach with hands and arms. 

• Occasionally required to climb or balance; stoop, kneel, or crouch.

• Occasionally required to lift, pull, move, and/or push up to 20 pounds.

• Able to talk and hear.  

• Operate a computer terminal and a variety of office equipment.

• Read, analyze, and interpret written data (text and numeric).

• Interpret written and/or verbal instructions. 

• Synthesize information from multiple sources. 

Work Environment: 

• Works primarily in a modern, air-conditioned office environment. Occasionally works in a variety of outdoor environments. 

• The noise level in the work environment is usually quiet to moderate. 

• This role uses standard office equipment, such as computers, phones, photocopiers, and fax machines.

HTIC is an Equal Employment Opportunity Employer

This job description does not constitute a contract for employment.

This job description is subject to change at any time.

HTIC is an Equal Employment Opportunity Employer