Job Description
The main role of this individual is to undertake administration and other office duties relating to Internal Technical Sales, such as quotations, record sales data, invoicing, preparing purchase requisitions, assist in scheduling client phone calls and meetings, following up with clients about their order status and make sure all orders are completed in a timely manner, that leave the regional sales managers (East, West and Central) free to focus on the busy business of selling.
INOXPA is a Process Engineering Company that producers and supplies all hygienic and sanitary equipment and solutions (process skids) into the Food, Beverage, Pharma, Cosmetic, Dairy and light chemical industries.
SALES SUPPORT to external sales.
- Answering Sales Calls
- Processing new sales leads in Axapta (MS)
- Processing sales orders in Axapta (MS)
- Producing quotes on spares and component products such as but not limited to pumps, valves, agitators, process equipment within our Matrix Computer System/program
- Managing the correspondence between the sales team and their clients
- Monitoring customer accounts
- Providing data and reports to help the sales team
- Keeping track of sales targets, quotation values, delivery status
- Answering phone calls, sales or general
- Expediting requests such as rush orders and altering sales orders and shipping information as required
- Processing invoices
- Maintaining an accessible and organized filing system for sales and administrative professionals
Qualification
- Technical aptitude and computer literacy.
Skills
- Good customer care skills
- Accuracy and attention to detail
- Good organisational skills
- Ability to work under pressure and to deadlines
- Ability to work independently and as a team (small)
- Excellent administrative skills
- Quick to learn
- Proactivity
- Proficiency in Microsoft Office Suite, computer literacy should be Excellent and an absolute must
- Extremely organized and focused
- Excellent communication skills both oral and written
- Ability to motivate and keep staff on task
- Deadline driven
Experience
- Proven track record in Internal Sales.
- Preferably (but not essential if candidate has the ability to learn) selling into the Food, Beverage, Pharma, cosmetic and Dairy industries
Or
- 2) selling technical products, such as pumps, valves, agitators, heat exchangers, process solutions